Napleton's Palm Beach Acura

I have purchased three different vehicles from Samantha. Let’s just say the experience was amazing. Everyone I encountered throughout the process was professional knowledgeable, and could not do more to satisfy my needs. I have dealt with many dealerships in my lifetime, but this was undoubtedly the best I’ve ever dealt with, I will never purchase another vehicle from any other dealership again. This is the way it’s supposed to be and I’m thinking seriously of trading my wife’s car in for another vehicle from them. Their service department is also A+. I have highly recommended Samantha and this dealership to family members and friends.

Sam and Daniel made my experience simple and stress free! They got me into the car I wanted at a price I was content with and I have nothing but good things to say about this dealership and their team!!!

A great no non sense experience! Thanks to Daniel and Sami I drove home a new Integra.

I recently accompanied my mom to purchase an MDX Acura, and I must say, the experience was exceptional, all thanks to the incredible team at the dealership. From the moment we stepped in, Dio, the manager, and Gonzalo, our salesperson, went above and beyond to ensure that my mom felt comfortable and understood every aspect of the process. What truly stood out was their fluency in Spanish, which made communication effortless for my mom. Dio and Gonzalo patiently explained every detail of the car, taking the time to set up all the apps and features to perfection. Seeing my mom's joy as she drove off in her new SUV truly made our day. They didn't just sell a car; they created an unforgettable experience that made my mom feel like royalty. Their dedication and professionalism have certainly earned them a loyal client for life. Thank you, Dio and Gonzalo, for your outstanding service and for making my mom's car-buying journey so memorable.

Palm Beach Acura provided a fantastic buying experience! Samantha, the manager, was incredibly helpful throughout the process of purchasing my used G70. She was attentive, knowledgeable, and made sure I got exactly what I was looking for. Highly recommend both the dealership and Samantha for anyone in the market for a quality vehicle!

The Sales Manager Dio. Alvarez was instrumental in helping me achieve my dream of owning my dream car. His dedication and expertise made the entire process smooth and enjoyable. He went above and beyond to ensure that all my needs were met, and his professionalism was exemplary. I highly recommend Dio Alvarez for anyone looking for exceptional service and expertise in the automotive industry.

Had my daughter's Acura serviced at Napleton Acura. Zeek (Service Advisor) was very knowledgeable & explained all my service issues in detail. Zeek's professionalism reflects highly upon him and the Napleton Acura Dealership. Excellent customer service. Jerry N

The employees are very courteous and friendly. Burley Grant sold me my first Acura and I'm enjoying it to the highest level.

Lied to us about pricing of car lease. Did not tell us that it included after market items until we were in finance office. Finance person told us it was for customer retention. When we asked to have them removed told us they were in the pricing that we agreed upon with salesman I felt they were not up front with us and could have saved even more without these items. Apparently you have to buy after market items or you cant buy a car here. Salesman Joe was not that educated on tech items for car as well as car was not prepped and had to be re washed 2x's. When we got home car did not even have washer fluid. This is one customer they will not retain. Stay away. Does not even return calls.

24 RDX. Made purchase late in the day. Got vehicle at 730pm drove home . All the staff at the dealership was great. Ernesto Bassam and Tyler The next morning I noticed. Dirty interior windows Car not waxed. Dirty hand prints on drivers inside door dirty door sills and dirty hatch sill. Roof had blotches on it. Tires not treated with shine. .happy with my purchase and the efficiency however car was not prepped for delivery to customer very well. Had to spend $70 on a detail. I’ll be looking for reimbursement