Reviews
Wonderful satisfied customer right here!
Great customer service I absolutely thought they were going to decline and tell me to leave but somehow Mike was able to get me in a brand new 2018 vw and I will be forever grateful for this company who also makes it a point to make sure customer is thoroughly sarisfied and taken care of and I look forward to a very long term relationship with this company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drew, thank you for taking the time and submitting this positive review. I'm glad you had a great experience with Micheal who is truly an asset to our team. If you need any further assistance please don't hesitate to contact us. Lisa Parker Director of Customer Relations 561-253-6229
Dealer creates new problems
If you want to take your car into service so a dealer can have fix the problem and then cause many additional problems to get you back in to service again then go to Schumacher Chevy. also they will charge you 300% more for parts and labor then you can have it done by an independent mechanic. I took my car in in June 2018 and had to take it back in to service in July for the same problem plus four more problems. I never had a problem with my stereo speakers or cruise control before I took the car to service, but now they don't work at all and I never had a traction control light coming on repeatedly. And of course they say it must be another part or parts that need to be replaced so they can can upcharge you on parts and labor 300 percent again. Stay away from Schumacher in Lake Park. I did for about 12 years, but I won't ever be going back to get suckered by Schumacher.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to send in this review. I apologize for the service you experienced. We at Schumacher believe in treating our customers as family and if you have been wronged it was not our intention. I do not have any of your information to look up your visit. Please contact me if you need further assistance. Lisa Parker Director of Customer Relations 561-253-6229
Excellent
I have been a long time customer at Schumacher at Northlake also at Okeechobee and I always had a really great experiences.. Thank you so much Schumacher family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alcileni, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you continue to have great experiences with Schumacher Automotive and we appreciate your business! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Really pleasant car purchase!
Our salesman Michael was excellent from his first handshake to handing us the keys. There was no pressure and everyone involved in the transaction executed their part of the sale flawlessly! This was our second VW purchase and it was pleasant and quick. It was the first time I didn't cringe when car shopping.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
One of the BEST CAR BUYING experiences of my LIFE!
Gray was able to talk my wife into exactly which car I WANTED without any 'tears' ... He deserves 'salesman of the YEAR!' AND the rest of the crew did their followup jobs beautiful! Next VW will be from Gray!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Gray, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Great service from Mike Davis. Would send friends and family
Mike made the expire center easy for us. Usally I would rather have a root canal than deal with salespeople, but Mike was excellent and did a xxxx of a job taking care of us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doc, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Mike, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Car buying made easy!
We had the greatest experience at Schumacher Chevy when purchasing our Suburban. Our salesman, Mike Davis was amazing! He couldn’t have made it any easier. He was personable, professional, and extremely knowledgeable about the Suburban that we purchased. He went above and beyond to get us the best price and to make the entire buying process a complete pleasure. Upon delivery, he took the time to completely go over the entire vehicle with us and answered all the questions that we had about our new vehicle. I would highly recommend Mike to anyone that may be looking for a new vehicle. He truly is an asset to Schumacher Chevy. Thank you Mike for everything! We appreciate you and would not hesitate to recommend to our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donna, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Mike! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
We had an experience that will bring us back when it is time
Sorry, our experience with your dealership was super. The Salesman was super the building was super, everything was just super. My wife and I were both very happy to be able to deal with your company. Our salesman, Sam, who is not listed above, was, what else"? "Super" He knew his product, worked for us to get the best price. And was so good, we invited him to dinner in a few weeks. Your operation is a good one, and the employees we have met are good ones.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a super experience with Schumacher Automotive! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Great customer service
Very friendly and professional staff. It was extremely pleasant experience purchasing a vehicle from them. I would definitely recommend paying them a visit in your vehicle search
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
GREAT EXPERIENCE...
My last five cars were VW, either Jetta or Passat, but, family wise, 12 all together. For me, there was no question what car to buy... but, where? With great experience when I've bought my 2012. Passat, I decided to go to Schumacher Auto again... and again, came home very happy. High professionalism, kind personnel and friendly atmosphere made me feel as a part of the Family. My previous trust in VW, driving comfort and the top performances of Jetta SE 2018 gave me a great confidence in Schumacher Auto. I will certainly come back there. Kudos to the Sales Consultants and Management for their kindness and patience. GREAT JOB!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you continue to have great experiences with Schumacher Automotive. We appreciate your business and hope to see you again soon! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
