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AutoNation Ford Miami

(1,343 reviews)
Visit AutoNation Ford Miami
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 309-7582 (888) 309-7582
Used (888) 399-5426 (888) 399-5426
Service (888) 379-6086 (888) 379-6086

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Miami from DealerRater.

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Excellent work by my service advisor Arnaldo. He kept me...

Excellent work by my service advisor Arnaldo. He kept me informed every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Excelente in and out quick everything excellent people...

Excelente in and out quick everything excellent people curtail they answer every question I asked it was a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

The manager, Julio P, has a bad attitude. Took FOREVER....

The manager, Julio P, has a bad attitude. Took FOREVER. Rafael E was very pleasant.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to discuss this with you. Please reach out to us at (305) 707-0141 at your earliest convenience to discuss how we can turn your experience into a positive one.

Amazing team and energy, feel like you're at home ....

Amazing team and energy, feel like you're at home . Caring staff that's willing to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

Fast service with transparency on what was wrong with my...

Fast service with transparency on what was wrong with my car. Andrew is the best and very accommodating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

My best wishes goes out to the General Financial Manager,...

My best wishes goes out to the General Financial Manager, Mr..Esqiuvel, was compassionate, and a concerned professional, The GFS went above-and beyond to ensure that I successfully obtained a reliable dependable Pre-owned car for a cos effective payment that is affordable for my budget. This gentlemen gets a 25 STAR rating from me. The thought that there are still good people in the car sales industry is a testament of Autonation Miami Lakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Great customer service. I do recommend this dealer to...

Great customer service. I do recommend this dealer to repair your car and buying. They try to do the best they can for customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

Service staff is very professional and knowledgeable ,I...

Service staff is very professional and knowledgeable ,I was in and out in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Danny the sales person very helpful who is able to put me...

Danny the sales person very helpful who is able to put me in a vehicle that I want .nation auto work with me to give me financing that I need and please with the time I spent there I left with a very nice car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

The service was great. They updated us very frequently...

The service was great. They updated us very frequently to let us know what was going on and when the car would be ready. Mesa was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!