Reviews
Service on my Qx80 was great!
Service on my Qx80 was great! Had a service issue after maintenance and I sw a service rep who advised me to bring my vehicle in and they took care of it. Thank you, Sarah I think is the person I spoke with!!???
Service on my Qx80 was great!
Service on my Qx80 was great! Had a service issue after maintenance and I sw a service rep who advised me to bring my vehicle in and they took care of it. Thank you, Sarah I think is the person I spoke with!!???
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We are Mercedes owner for over 20 years we were looking
We are Mercedes owner for over 20 years we were looking for a Mercedes that has the third row seating that?s very difficult to find because now we have pancakes very happy with our Mercedes for the past years that we have had multiple so just happened to pass by infinity to look and the app was share from beginning to ending was so pleasant. No one Russia no one harass you no one in your face they give you time to browser on look Victor was very pleasant and easy great to work with, and the manager of that branch Nigel he was a pleasure we ended up for a car because of the atmosphere the knowledge of the people, and the pleasant of everyone treated us that we respect
We are Mercedes owner for over 20 years we were looking
We are Mercedes owner for over 20 years we were looking for a Mercedes that has the third row seating that?s very difficult to find because now we have pancakes very happy with our Mercedes for the past years that we have had multiple so just happened to pass by infinity to look and the app was share from beginning to ending was so pleasant. No one Russia no one harass you no one in your face they give you time to browser on look Victor was very pleasant and easy great to work with, and the manager of that branch Nigel he was a pleasure we ended up for a car because of the atmosphere the knowledge of the people, and the pleasant of everyone treated us that we respect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Margaret, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Top notch customer service.
Top notch customer service. Love third dealer, and the people who work there especially Sarah my direct repair service consultant. They always treat you and your vehicle with respect and care.
Top notch customer service.
Top notch customer service. Love third dealer, and the people who work there especially Sarah my direct repair service consultant. They always treat you and your vehicle with respect and care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cheri, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
I had a very hard trying to reach my advisor ,, I had to
I had a very hard trying to reach my advisor ,, I had to change my advisor to a different person. I rather go to a different dealer to more response.
I had a very hard trying to reach my advisor ,, I had to
I had a very hard trying to reach my advisor ,, I had to change my advisor to a different person. I rather go to a different dealer to more response.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, thanks for reaching out to us. Here at Orlando INFINITI we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out us at (321) 594-4014 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.
INFINITI has done a great job in keeping my 2008 FX35
INFINITI has done a great job in keeping my 2008 FX35 working for years. They've also understood my sentimental attachment to this vehicle as i have regularly and consistently had it serviced for the last 17 years when i purchased it new. Because of the supeior service i have received over the years and to help extend the life of my FX, i also purchased a QX60 to do the heavy lifting (travel) that my FX used to do. Now old Betsy is just used for short trips around town, while Queeny rests in between longer road trips that we take. I love my FX more but i anticipate and hope that Queeny, too, will, provide the same service that i currently receive from Betsy.
INFINITI has done a great job in keeping my 2008 FX35
INFINITI has done a great job in keeping my 2008 FX35 working for years. They've also understood my sentimental attachment to this vehicle as i have regularly and consistently had it serviced for the last 17 years when i purchased it new. Because of the supeior service i have received over the years and to help extend the life of my FX, i also purchased a QX60 to do the heavy lifting (travel) that my FX used to do. Now old Betsy is just used for short trips around town, while Queeny rests in between longer road trips that we take. I love my FX more but i anticipate and hope that Queeny, too, will, provide the same service that i currently receive from Betsy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very happy with my new chevy, dealership was amazing even
Very happy with my new chevy, dealership was amazing even left with a reall tag. Will diffintly go there again. Everyone was on top of there game, thank you for the service
Very happy with my new chevy, dealership was amazing even
Very happy with my new chevy, dealership was amazing even left with a reall tag. Will diffintly go there again. Everyone was on top of there game, thank you for the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I recently received service from Andr�s, and I just want
I recently received service from Andr�s, and I just want to say that he was excellent. He was professional, helpful, and made the whole process smooth and easy. I really appreciate the way he explained everything clearly and took the time to make sure I was satisfied. Thank you, Andr�s, for the great service! I highly recommend him.
I recently received service from Andr�s, and I just want
I recently received service from Andr�s, and I just want to say that he was excellent. He was professional, helpful, and made the whole process smooth and easy. I really appreciate the way he explained everything clearly and took the time to make sure I was satisfied. Thank you, Andr�s, for the great service! I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Abdel was a joy too work with.
Abdel was a joy too work with. Highly recommend him to everyone! Steve and debbie
Abdel was a joy too work with.
Abdel was a joy too work with. Highly recommend him to everyone! Steve and debbie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it really means a lot to us that you took the time to write such a positive review about Orlando INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Goksel Sahin was a pleasure to work with and provided me
Goksel Sahin was a pleasure to work with and provided me with all the information I needed to make a decision. He provided transparent pricing information, timely responses, and presented the opportunity to move forward without being pushy. The finance team was also great to work with - I appreciate them staying after hours on a Friday to complete the transaction. I'm happy with my purchase and with my experience at Orlando Infiniti.
Goksel Sahin was a pleasure to work with and provided me
Goksel Sahin was a pleasure to work with and provided me with all the information I needed to make a decision. He provided transparent pricing information, timely responses, and presented the opportunity to move forward without being pushy. The finance team was also great to work with - I appreciate them staying after hours on a Friday to complete the transaction. I'm happy with my purchase and with my experience at Orlando Infiniti.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Goksel made a very unsure day a very pleasant experience
Goksel made a very unsure day a very pleasant experience After overcoming a few obstacles he provided so much clarity and insight. He was very patient and helpful with his expertise to allow us to make the best decision possible for our family and our particular needs. His service was priceless and look forward to working with him again in the future. I recommend him to anyone who is looking for quality and unbiased service !!!!!
Goksel made a very unsure day a very pleasant experience
Goksel made a very unsure day a very pleasant experience After overcoming a few obstacles he provided so much clarity and insight. He was very patient and helpful with his expertise to allow us to make the best decision possible for our family and our particular needs. His service was priceless and look forward to working with him again in the future. I recommend him to anyone who is looking for quality and unbiased service !!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Orlando INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
