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Meet Jessica Colon

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BDC Manager
(32 reviews)

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Reviews

Always exceptional service.

Always exceptional service. They go above and beyond to help get you in and out quick. Done right the first time. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

Extremely likely the best dealer recommended at

Extremely likely the best dealer recommended at 100%,thank you for your service on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I recommend this dealership I have 3 new Kia’s from this

I recommend this dealership I have 3 new Kia’s from this dealership and still coming back for more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! It is an honor to have your confidence and loyalty, and we look forward to continue providing you with the same 5-star service in your visits to come!

Bought my car from this dealer!

Bought my car from this dealer! Excellent service and friendly people! Highly recommended this dealer! This is the best dealer I have ever been!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful. Did you?
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Dealer response

Haojie, Thank you for sharing your experience with us. We are delighted to hear that your vehicle experience with our entire team was pleasant and hassle-free. Congratulations on your new vehicle and thank you for your recommendation!

The service provided by City KIA of Greater Orlando has

The service provided by City KIA of Greater Orlando has impressed me positively since the first moment I walked into the store six months ago to trade in my Toyota RAV4 for a KIA Sportage. The last time I went there for my first regular maintenance was no different. Everything was perfect and always exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Celio, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

It Was a very good experience, everything was so fast and

It Was a very good experience, everything was so fast and the workers are so kind full

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ and hassle-free!

I've been ripped off.

I've been ripped off. Left without a vehicle for 14 days. Also parts offered, are not dependable by sales or management.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just a very long wait time other wise everything thing

Just a very long wait time other wise everything thing else was great Jay was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your time and feedback. We are delighted to hear that your vehicle service was a pleasant one just had a issue with the service duration. We understand your concerns and frustration and would love to speak to you, give us a call at our dealership and ask for the Manager. We would love to help you.

I had an awesome experience at City Kia, so much so that

I had an awesome experience at City Kia, so much so that I bought a second vehicle 2 days later! Awesome team there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bluice, Thank you for sharing your experience with us and thank you for your loyalty to our dealership. We are delighted to hear that our sales team was able to provide you top-notch customer service that you returned within 2 day, Wow Congratulations!

Ivan was very attentive and showed great attention to

Ivan was very attentive and showed great attention to detail. He listened and explained everything well. He is friendly and customer focused. I’ve been in the customer service field all my life for over 40 years. I highly recommend Ivan as an excellent salesperson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Juan, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Ivan took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.