Reviews
I had my very first maintenance appointment at City Kia
I had my very first maintenance appointment at City Kia of Orlando, and I couldn’t have asked for a better experience! From the moment I arrived, Abel Cruz went above and beyond to make sure I felt taken care of. He was professional, friendly, and incredibly attentive, walking me through every step of the process so I always knew what was happening with my car. Abel answered all of my questions with patience and detail, and his customer service truly stood out. It’s rare these days to find someone who makes you feel like more than just another customer, but Abel did exactly that. he treated me with genuine care and respect. Because of him, I left feeling confident about my vehicle and extremely happy with my decision to trust City Kia of Orlando for my car’s service. If you’re looking for a place that values honesty, quality, and customer satisfaction, I highly recommend asking for Abel Cruz. He turned what could have been a routine appointment into an outstanding experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
My experience at City Kia Orlando was excellent!
My experience at City Kia Orlando was excellent! The sales team was very professional and helpful. Maximiliano was amazing, fast, attentive, and made the whole process smooth and stress-free. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
The service people were very helpful and made sure
The service people were very helpful and made sure everything was done. Great service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Raul is the reason I have come back to Kia he knows how
Raul is the reason I have come back to Kia he knows how to treat customers and make a bad situation into a good situation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
This place has good service, but it is way too expensive
This place has good service, but it is way too expensive for me. A bit Sorry
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!
TODAS LAS PERSONAS QUE TUBIERON QUE VER CON MI ENTREGA DE
TODAS LAS PERSONAS QUE TUBIERON QUE VER CON MI ENTREGA DE MI VEICULOS TODOS FUERON MUY AMABKES Y CORDIALMENTE NINGUNO ME PUSIERON TRABA PARA YO OBTENER MI AUTO FUE TODO MUY SEVIVARY MUY TTASPARENTE
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City KIA of Greater Orlando!
Excelente atención, el personal es muy atento.
Excelente atención, el personal es muy atento. Es una excelente opción para la comunidad latina que quiera comprar por primera vez su automóvil.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Es el peor dealer y mentirosos.
Es el peor dealer y mentirosos. Cuidado con comprar un carro Kia salen malos y te mienten con la garantias
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Luis, Lamentamos mucho su experiencia. Nos tomamos muy en serio la garantía y la transparencia. Por favor, contáctenos en el concesionario para que podamos hablar sobre sus inquietudes.
I was waiting 45 minutes for an uber that other people
I was waiting 45 minutes for an uber that other people took because I didn’t have phone service the salesman knew and I felt abandoned! 1st time in yrs of buying Kia this happened to me
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We are glad to hear that your vehicle services was quick and convenient!