Reviews
I have bought 2 trucks from Gibson Trucks.
I have bought 2 trucks from Gibson Trucks. Unfortunately the last one I feel I was not dealt with fairly. I told the salesmen from the get go that I didn't want to look at any trucks without a clean Carfax. He said I totally understand. He had a truck that was just finishing up with the final service to place on lot and showed it to me. Agreed to price and made the purchase. Fast forward 2 1/2 yrs, I was considering trading in and found that the Carfax showed a major accident it had been in to a point of real close to a total. My bad I figured that our understanding of no trucks without a clean carfax didn't mean anything to the salesman even though we were crystal clear about the clean carfax. Of course now I will be losing out on several thousand dollars of value because of this. Make sure you triple check everything they are promising or you can get screwed like I did. I traveled distances to do business with them both trucks and would have continued to buy and trade with them for as long as I was able. Very disappointed
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Good afternoon Gary, could you please contact us directly to resolve any confusion with your vehicle history? The F-150 you purchased back in 2021 is still today showing a clean Carfax so we would like to be able to get some more information.. Call our sales manager directly Mike 407-321-0660
I left a review that was unwarranted. Gibson reached out to me on the issue i was having with a carfax report. I was given inaccurate information from another dealership inquiring about my resale value. Was verbally told the report of my truck having a major accident on the report. This was not true. I should have done my due diligence before leaving any kind of review. Gibson sent me a copy of the current carfax that cleary shows a clean report. I want to publicly apologize to Gibson staff and salesman that i wrongly accused of misrepresentation of my truck. I have bought 2 trucks to date from them and plan to continue in the future. They handled my complaint with complete class and understanding and appreciate them. Looking forward to doung business with Gibson in the near future.
Jacob was awesome.
Jacob was awesome. He put me in exactly what I was looking for. I pulled onto the lot just to look and pulled off the lot a happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lifted truck HEAVEN!
Lifted truck HEAVEN! So many to choose from! And not your typical salesmen. Top notch and no pressure! Everything went smoothly. I would highly recommend Gibson for your next lifted truck purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was a good experience.
Was a good experience. Very helpful and informative with how to switch my insurance on a Sunday! And gave me a ride to airport to drop of my rental! Thank you! Joseph passaro
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really liked this entire group.
I really liked this entire group. Vince in sales and Ernie who did paperwork were straight up good dudes. No xx. How buying a truck should be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience purchasing a vehicle from Jacob no
Wonderful experience purchasing a vehicle from Jacob no pressure, I could test any truck on. The lot no questions asked never once did I feel any pressure to buy they had all the answers to my questions . Ernie was great as well as financial guidance for myself. I even came back a week or 2 later maybe to switch up my plan and there would be no problem there Ernie said he is my liaison through all the transactions. Best experience I had ever had purchasing a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second time buying a truck from Gibson Truck World with
Second time buying a truck from Gibson Truck World with Jacob. He made it easy and efficient each time. Will be back for my third truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was more than exceptional!
My experience was more than exceptional! Highly recommend anyone to go to gibson truck world.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jacob was wonderful and hands down easiest and fastest
Jacob was wonderful and hands down easiest and fastest buy of a car I have ever experienced. I found the truck of my dreams and could not be happier . I will definitely be back when I buy my next truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very helpful and it made our purchase less
Everyone was very helpful and it made our purchase less stressful. Very professional but also willing to help us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
