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DeLand Kia

(3,110 reviews)
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Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (386) 490-9518 (386) 490-9518
Used (866) 814-1621 (866) 814-1621
Service (866) 814-1677 (866) 814-1677

Reviews

(3,110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeLand Kia from DealerRater.

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Alexandria Gomez at Deland Kia is reliable, honest and

Alexandria Gomez at Deland Kia is reliable, honest and operates with integrity. I recommend her to anyone who is buying or looking to buy a car. Alex always takes time to answer any questions I may have and provides me answers and all available options to them available from repair- replacement and or latest/ newest features and worst and best case scenarios. Im happy that I found Alex when I did because SHE is the reason I continue to stay with KIA and with the cars that I have purchased to this day with no regrets!! Thank you Alex for your amazing work- honesty and ability to make someone truly feel heard- cared about and valued !! I also had the pleasure of dealing with Josue Gomez at Deland Kia in the final process of purchase of vehicles and he was professional with an amazing personality. The amount of his knowledge was astounding and the way he executed the deliverance of information made you feel secure. He was patient and caring when it came to doings of cleaning out vehicles. He was a pleasure to speak with and work with in the finalizing process!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are so pleased Alex and Josue created a story worth sharing, filled with honesty, care, and knowledge from beginning to end. Their ability to guide you through every chapter of the process shows true dedication to guests. Thank you for letting us join your ongoing journey with Kia. We will be sure to give any family and friends you send our way the same page-turning experience!

They were very professional and attentive towards me.

They were very professional and attentive towards me. Would recommend people to visit the dealership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team made your visit feel welcoming. Shopping for a car can sometimes feel like a treasure hunt, and it’s rewarding when you finally uncover that perfect spot that treats you right. We would love to help your family and friends discover the same hidden gem experience you had.

Everyone at Deland Kia are awesome, we do not go

Everyone at Deland Kia are awesome, we do not go anywhere else, thank you all

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It means so much that you continue to choose us. We want every visit to feel like returning to a familiar place where people know you and care about your experience. Thank you for trusting our team every time.

Friendly and courteous.

Friendly and courteous. Reasonable prices, and reasonable warranties. Salesmen and staff are patient with shoppers.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Car shopping should feel like a calm walk through a garden, where you can take your time and feel at ease. We are glad our team’s patience and care stood out to you. We will keep planting seeds to earn that fifth star on your next visit!

From the moment I stepped in to trade my car for a Kia to

From the moment I stepped in to trade my car for a Kia to this date, I am extremely happy with their service. Always professional and the communication is superb. I have always received great service from sales and service. I would not go anywhere else to by a vehicle. I was so happy that I brought my brother in and he did his trade at Kia and he is also super happy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Alexander and Matt were great.

Alexander and Matt were great. They didn't have the exact model I wanted, but they located one at another dealership and had it brought to Deland for me to purchase. They were easy to work with over the phone as I was 90 min away. When I got to the dealership they had the car prepped and ready. Just had to finalize the paperwork. They also sat with me to go over a lot of the the features and how to use them. Very pleased with the process. Just sorry the dealership is far away that I won't be able to go there for service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a journey, Deb! From the phone calls to the car waiting for you at Deland Kia, it sounds like Alexander and Matt made the trip worth it. If you do find yourself in the area, we will be ready to deliver the same road trip-worthy experience!

When I bought my Kia in Deland, I had doubts about

When I bought my Kia in Deland, I had doubts about whether the free oil change for my vehicle would go smoothly. So far, thanks to the courteous and attentive service from Kimberly Smith's service department, it's been quick and pleasant. Last week, it only took 35 minutes to complete. People like Kimberly make the difference.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

There’s nothing better than a quick visit that frees up the rest of your day. Kimberly’s care and efficiency sound like the kind of service that turns something routine into a pleasant stop, not a chore. We’ll be sure she knows her efforts have been noticed!

Had such a great experience at DeLand Kia!

Had such a great experience at DeLand Kia!!! Roberto Casanova was an AMAZING salesman. He was super straight forward, very helpful, easy to communicate with, and overall so great in helping me trade in my old Mazda for a brand new Kia!!! If you've been having problems at other dealerships, please try DeLand Kia! We had so many issues with other dealerships not willing to negotiate, adding unnecessary fees, charging wayyyy over MSRP, etc. We are so glad we came to this Kia dealership because we were finally able to work with great people and get an awesome deal. And, when we did have a slight issue along the way, the manager John was absolutely amazing at recovering the situation and making sure we left happy. 10/10 experience, I would definitely recommend this dealership to anyone in the market for a new car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review radiates excitement, Sophia! Roberto and John turned a shopping trip into something to celebrate. Your description of leaving with a fair deal feels like unwrapping the perfect gift. We’re thrilled you found that level of honesty and care here. Enjoy celebrating in your new Kia!

Roberto Casanova was fantastic!

Roberto Casanova was fantastic! He assisted me with getting into a lease for a 2025 KIA K4. I told him what I wanted, he gave me options. He respected my time and I told him how much I wanted to pay and he made it happen for me. Best of all, in a world where time is so precious, I decided to do 90% of my transaction over texts and he was extremely responsive and very patient with me. He's an excellent salesperson and I'm very fortunate to have worked with him. Thank you, Roberto. Amir was excellent as well when it came down to signing all of the dreading paperwork. The docupad they have invested in is nothing short of amazing. Very impressive and useful. Thanks again Roberto Casanova and Amir Jacob. Loving my new car!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Roberto and Amir made piecing together your lease feel effortless, like solving a mystery with all the clues laid out perfectly. From text updates to final signatures, they ensured every detail fit just right. We’re thrilled you’re enjoying your new Kia K4!

Service was very good, handled with courtesy and

Service was very good, handled with courtesy and profession most informative most importantly on timely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad our team helped keep your service visit on course, like a smooth drive down a well-planned route. Professional, courteous, and timely care makes every stop along the way feel easy. We’ll be ready to navigate your next service journey with the same attention and reliability.