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Parks Ford of Gainesville

(2,424 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 360-1623 (866) 360-1623
Used (877) 849-9148 (877) 849-9148
Service (866) 513-5736 (866) 513-5736

Reviews

(2,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Gainesville from DealerRater.

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I needed to replace my oil drain plug.

I needed to replace my oil drain plug. Scott and Leonard got the drain plug for me. Thank God they had my drain plug in stock because I would not have been able to wait and I preferred to get the Ford drain plug.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had to replace a tag light bulb for my car.

I had to replace a tag light bulb for my car. Scott and Charlie were able to get the right bulb that I needed. I paid for the light bulb with Leonard.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I needed some wiper blades.

I needed some wiper blades. Chris and Scott were able to get the correct wiper blades for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The hidden fees were in my opinion outrageous, staff was

The hidden fees were in my opinion outrageous, staff was willing to negotiate but having to start at a much higher price than expected, we didn't get to where I felt .was a decent price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scott and Leonard make a good team.

Scott and Leonard make a good team. Scott pulled my part while Leonard billed me out for it. I was in and out and very impressed by how quick it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I came in to get brake pads for my vehicle.

I came in to get brake pads for my vehicle. Scott went to get the brake pads for me while Rock took care of the rest. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thank you for keeping my Hyundai Accent Hatchback in

Thank you for keeping my Hyundai Accent Hatchback in great running condition and for the wonderful service department employees with a special thank you to Alejandro O'Reilly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Devon has always represented the dealer very well.

Devon has always represented the dealer very well. The service department has improved its scheduling issues. Service has been good! I prefer to travel from Ocala for a significantly better service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came in to pick up an alternator.

I came in to pick up an alternator. Leonard and Scott helped me out and were awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a mysterious rattling that took quite a bit of

I had a mysterious rattling that took quite a bit of investigation to troubleshoot. They took the time to figure it out and fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.