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Parks Ford Lincoln of Gainesville

(1,785 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 360-1623 (866) 360-1623
Used (877) 849-9148 (877) 849-9148
Service (866) 513-5736 (866) 513-5736

Reviews

(1,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford Lincoln of Gainesville from DealerRater.

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I had a very good experience with everyone involved with

I had a very good experience with everyone involved with the purchase of my Bronco Sport, especially Ritchie our sales rep! Will be referring to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There the best ever and my sales guy harold miles is the

There the best ever and my sales guy harold miles is the best he's so knowledgeable a great guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely had a great time working with mike and the

Absolutely had a great time working with mike and the whole finance team getting me into a new mustang. Would definitely recommend this dealership to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great!

great, no-pressure buying experience. Ryan was friendly, knowledgeable, and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dawn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Parks Ford of Gainesville, we value our customers and we look forward to seeing you on your next visit. Take care!

Traveling from South Florida to Gainesville to buy are

Traveling from South Florida to Gainesville to buy are car might seem crazy but it was So worth it. Buying a car is like getting a root canal without anesthesia. But not at Parks. Mike Abitino and George Plourde actually made the process painless. They were more than fair from beginning to end. George haggled with a couple of lenders and got me a ratefar better than I could have expected. I truly could not be more pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

From the beginning to the end of my experience I found it

From the beginning to the end of my experience I found it to be excellent service, they were patient, polite, knowledgeable about wasI looking for and best of all. All my questions were answered. If you are in need of car please visit Parks ford lincoln of Gainesville and ask for Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Escellence from beginning to end they took their time to show me the car of my preference and answered all my questions. The car sales person was patient, sincere and polite. If you need a car. Please ask for Ryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avoid This Dealer at All Possible Cost

IF you are not a preferred customer the service appointment is just a placeholder at the end of the line. You must be able to accept “I don’t know” as a legitimate answer from the service manager or you will be shown the exit and unfortunately NO Repair for you! If you ask the general manager for a solution you get the added bonus of him walking you to your car. During this time he will: Laugh openly at your apparent lack of knowledge of the automotive industry Explain that his tenure in the industry allows him to be an incompetent manager Laugh openly as he brags about the number of customer cars in for service that his staff is to incompetent to actually service. Get in your face to the point of harassment. I actually had to tell this individual to back away. Twice. Save your dignity and avoid this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

It is an awful experience after pandemic. I delivered to Park Ford Lincoln on Tuesday, Jan. 3, 2023 . It was been one week no one contacted me. I called 8 times, no one seemed to know anything about it. My vehicle is still under manufacture warranty. I was planning to trade in for another Lincoln. The service received from Park Ford Lincoln of Gainesville has changed my decision.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased 2 trucks from Parks Ford in November.

Purchased 2 trucks from Parks Ford in November. Both deals went very smooth and easy. No pressure, quick paperwork and great customer service. I will be buying more vehicles from Parks Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.