Reviews
Great service
My service provider Daryl was very helpful and attentive. His customer service was excellent and he is an asset to your company.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Jennifer! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Great service & free car wash!
Valentine was an absolute gentleman. The experience was seamless & our overall perception of the dealership is excellent, one year in to owning our Audi
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Joseph! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
great experience all around
The sales team led by Ash Ali were great. Could not have asked for better. We have previously leased several Audis at different dealerships, and this has been best. Great team. The showroom and facilities were spotlessly clean and the rest of the staff very pleasant and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Service repair
Great staff, super experience, easy to work with, transparent and enjoyable contact, clean facility ,kudos to everybody working there , easy in and out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Valentin, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Awesome experience!
Our experience was awesome at Audi DTLA. Erik Guzman our sales person went out of his way to accommodate us. 5 stars to him. Will definitely recommend friends and family just because of Erik.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Mary. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Erik was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Excellent Dealership
All of the employees were courteous and professional. At no time did I feel pressured to make a purchase. I was especially happy with Erick's professionalism throughout my purchasing experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Audi Downtown LA. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Great service!
I received a very thorough explanation of the Q8’s robust features. I could not be more pleased with this vehicle, and the service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Susan. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Needing improvment
Liked the sales and finance but I am still waiting for my payment information a month later. I would like a follow up phone call please.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
Great service
The knowledge and experience of the salesman. He was very attentive to my questions and needs. The location was very nice and clean
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Robert! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com
Service
The part I needed took a while to get but they provided me with a loaner which was great! Byron is great and kept me informed of when the part was coming in
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Chance Corbitt | General Manager | chancecorbitt@dtlamotors.com