Reviews
GreAt customer service!
I was actually just coming by to take a look at a vehicle that I had seen online. My daughter and I got to the dealership and the car was parked right out front, like it was waiting for me especially for me. Margaret greeted me with a very warm welcome and the rest is history. A New Car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
This place is really great.
Found a good deal for a car I really liked. It was easy working with Margaret. She is very personable, and doesn't put you off with all the sales pitch. One of the best dealerships I go to.Some of the nicest workers work here. Everyone has a smile on their face and are ready to help. If you are a car girl or guy, come here to check out their great inventory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mariusz, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
VOLKSWAGEN GOLF GTI
Pleasure to do business with Vince Balachia, was very informative, not pushy, willing to allow us to make decisions on our own time, and reasonable in negotiations. Got a great vehicle at a good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Most pleasurable vehicle purchase
I recently purchased a vehicle from napleton Aston Martin. I want to say it was the most relaxing no pressure sale I have ever encountered. Vince was awesome! He made my wife and I feel like our purchase was his top priority. He went above and beyond. Vince truly is an asset to this dealership. 5 stars all the way around. Also thank you to Dora for her help. Very pleasurable highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used car purchase.
Meeting with Vince was a pleasure. Seemed very friendly, honest, and knowledgeable. Spent a lot of time both in person and on the phone helping with any concerns or questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ruben, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Great experience
Our buying experience was quick and easy. Amiee was very knowledgeable and able to answer all our questions. She made the process super easy and pleasant!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind words and congratulations on your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, Honest and very Diligent!
Lawrence Phillips made my buying experience at Aston Martin Maserati sensational. From the very beginning he advised me that he was going to do all he could to make me a happy customer. He didn't let me down. After a long 4 hour commute to the dealership, I left there with the car of my dreams and a sales person that I would highly recommend. The entire dealership had such a positive atmosphere, full of energy and politeness.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help. We hope you have a wonderful day.
Best Experience By Far!
Absolutely the best! Sebastian , Steve and Tucker are superior and a big asset to this dealership.Fantastic staff and fantastic deal. I would highly recommend any prospective purchaser for a Maserati or Aston Martin let alone,any other vehicle to contact these professionals.Very happy I stuck with them for my vehicle over completion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Aston Martin of Downers Grove. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Comforting and accomdating
Margaret was very nice and professional from the very beginning. She was an absolute pleasure to work with. The GM Perry was also great and helped me out. I'm very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Showed up, bought a car, picked up next day
Dealing with Jackson was a pleasure- friendly, knowledgeable, professional guy. Spent a lot of time reviewing the various vehicles available, and going over the one I chose. Never felt pressured, hurried. Talked numbers (price & trade-in) with the boss, which always is the least fun part, tho even this was relatively painless. Jackson was good on following up on some minor service issues. Kudos to Aimee as well, whom I had some online/email dealings with previously about a different vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Napleton's Aston Martin of Downers Grove!