Reviews
The team at Bical Chevy greatly assisted us with our
The team at Bical Chevy greatly assisted us with our purchase of a 2025 Trax and checked all the boxes throughout the deal. The team members Lisa, Mark, and Zain are all very professional & courteous. This is the kind of dealership one wants to do business with. 👍
The team at Bical Chevy greatly assisted us with our
The team at Bical Chevy greatly assisted us with our purchase of a 2025 Trax and checked all the boxes throughout the deal. The team members Lisa, Mark, and Zain are all very professional & courteous. This is the kind of dealership one wants to do business with. 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All around The worst Customer service.
All around The worst Customer service. They all worked together in Providing horrible customer care & didn't try to hide their Shiesty dealings. No concern about the customers experience.
All around The worst Customer service.
All around The worst Customer service. They all worked together in Providing horrible customer care & didn't try to hide their Shiesty dealings. No concern about the customers experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
“I was in the market for a Corvette and reached out to my
“I was in the market for a Corvette and reached out to my local Chevy dealer. I had a great conversation with Johan in the pre-owned department—he was knowledgeable, answered all my questions, and gave me a fair price. The next day, I was driving my dream car off the lot! The entire process was smooth, hassle-free, and a great experience overall. Highly recommend!”
“I was in the market for a Corvette and reached out to my
“I was in the market for a Corvette and reached out to my local Chevy dealer. I had a great conversation with Johan in the pre-owned department—he was knowledgeable, answered all my questions, and gave me a fair price. The next day, I was driving my dream car off the lot! The entire process was smooth, hassle-free, and a great experience overall. Highly recommend!”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very thrilled with the used car manager Joe who got
I was very thrilled with the used car manager Joe who got me the car i needed at the price i was looking for. I would refer anyone to Bical chevy in valley stream
I was very thrilled with the used car manager Joe who got
I was very thrilled with the used car manager Joe who got me the car i needed at the price i was looking for. I would refer anyone to Bical chevy in valley stream
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I bought a pre-owned Suburban we saw on Cars.
My wife and I bought a pre-owned Suburban we saw on Cars.com and ended up going to the dealership. We worked with Joe, Bruce and Christian they were all great. They even offered us lunch because we were there for a bit longer than we would have liked. But buying a vehicle isn't like buying a slice of pizza. We love our Suburban! Highly recommend.
My wife and I bought a pre-owned Suburban we saw on Cars.
My wife and I bought a pre-owned Suburban we saw on Cars.com and ended up going to the dealership. We worked with Joe, Bruce and Christian they were all great. They even offered us lunch because we were there for a bit longer than we would have liked. But buying a vehicle isn't like buying a slice of pizza. We love our Suburban! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your version of being out of lemon laws is because you
Your version of being out of lemon laws is because you postpone everybody, and LIE TO EVERYBODY, so they can't have reviews within the timeline of the lemon laws!!!! Nobody should buy their car from this dealership! If I could give less than no stars I would!!!!!!!
Your version of being out of lemon laws is because you
Your version of being out of lemon laws is because you postpone everybody, and LIE TO EVERYBODY, so they can't have reviews within the timeline of the lemon laws!!!! Nobody should buy their car from this dealership! If I could give less than no stars I would!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I called no less than 15 times.
I called no less than 15 times. No one ever calls back. They put you on hold and never pickup the call. Or, they disconnect you and never call back, even though I gave them my callback number. I told them I was going someplace else, and their reply was ok, thank you! The WORST!
I called no less than 15 times.
I called no less than 15 times. No one ever calls back. They put you on hold and never pickup the call. Or, they disconnect you and never call back, even though I gave them my callback number. I told them I was going someplace else, and their reply was ok, thank you! The WORST!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied customer
Pleasant experience. very helpful and quick. I'm a return customer and that's why I came back, had a Pleasant time back in 2017.
Satisfied customer
Pleasant experience. very helpful and quick. I'm a return customer and that's why I came back, had a Pleasant time back in 2017.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bical Management Team
I am expressing my profound dissatisfaction and concern
I am expressing my profound dissatisfaction and concern about the unethical business practices I encountered at your dealership, BICAL CHEVROLET, situated at 709 W. MERRICK ROAD, VALLEY STREAM, NY. These practices exploited my family's immigrant status and concealed damage to the car's engine that my father purchased. My father visited your dealership aiming to buy a reliable vehicle for our family. As immigrants new to this country, we relied on your dealership's integrity for a fair transaction. However, this trust was severely misplaced. He purchased a 2018 Dodge Grand Caravan from BICAL CHEVROLET, believing it was in good working condition and thoroughly inspected. Unfortunately, we soon discovered significant engine damage that had been hidden during the sales process. The resulting repair costs are substantial and burdensome for our family. I believe BICAL CHEVROLET's actions unfairly targeted immigrants, taking advantage of their unfamiliarity with their rights and the automotive market in this country. Such exploitative conduct is morally unacceptable and violates the principles of honesty and fairness in business transactions. I CANNOT RECOMMEND OR TRUST THIS DEALERSHIP...
I am expressing my profound dissatisfaction and concern
I am expressing my profound dissatisfaction and concern about the unethical business practices I encountered at your dealership, BICAL CHEVROLET, situated at 709 W. MERRICK ROAD, VALLEY STREAM, NY. These practices exploited my family's immigrant status and concealed damage to the car's engine that my father purchased. My father visited your dealership aiming to buy a reliable vehicle for our family. As immigrants new to this country, we relied on your dealership's integrity for a fair transaction. However, this trust was severely misplaced. He purchased a 2018 Dodge Grand Caravan from BICAL CHEVROLET, believing it was in good working condition and thoroughly inspected. Unfortunately, we soon discovered significant engine damage that had been hidden during the sales process. The resulting repair costs are substantial and burdensome for our family. I believe BICAL CHEVROLET's actions unfairly targeted immigrants, taking advantage of their unfamiliarity with their rights and the automotive market in this country. Such exploitative conduct is morally unacceptable and violates the principles of honesty and fairness in business transactions. I CANNOT RECOMMEND OR TRUST THIS DEALERSHIP...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bical Chevrolet has been serving our community and the surrounding area for over 2 decades. Our staff appreciate and value all our customers. Our customer base is extensive and loyal. We do not take that for granted. We would not be able to have a high customer retention rate without providing a high level of customer satisfaction. We are a minority owned dealership and we strive to give all our customers the best possible service regardless of their personal background. Integrity matters greatly to us. For context, the vehicle you reference was purchased over a year ago. "Hiding significant engine damage during the sales process" from a vehicle purchased a year earlier is quite a statement. We also offered you the opportunity to protect your purchase with a warranty, as we do to all our customers, especially older cheaper vehicles that no longer have their factory warranty. It was declined.
My 1st brand new veichle. Worst choice
Buying the brand new 2022 chevy silverado was great. BUT. 10hours after purchase the check engine light came on. They said it was the fan. 10 months later check engine light came on, now it the electrical box, 11 months later the check engine light came on, now it's the emissionscanister pump. All this not even 1 year old truck. Now I have to wait 4 weeks on a part without any veichle.
My 1st brand new veichle. Worst choice
Buying the brand new 2022 chevy silverado was great. BUT. 10hours after purchase the check engine light came on. They said it was the fan. 10 months later check engine light came on, now it the electrical box, 11 months later the check engine light came on, now it's the emissionscanister pump. All this not even 1 year old truck. Now I have to wait 4 weeks on a part without any veichle.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Bical Management Team