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Pete Moore Imports

(1,778 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–2:00pm 7:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,778 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pete Moore Imports from DealerRater.

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Not sure how I feel.

Not sure how I feel. We didn't even make it out of Pensacola before the truck started overheating. We had to have it towed back to the dealership. We find out that the water pump has to be replaced, then I get a call this past Friday that it started overheating again & now the headgaskets have to be replaced, so now it's going to be another 2 weeks before we get the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In this day and age it’s nice to know some things never

In this day and age it’s nice to know some things never change. Pete Moore has always strived to “exceed the customer’s “expectations of every product and service we provide 100% of the time.” We have been part of the Pete Moore ‘family’ for many years and, God willing, will continue to be for many years to come. Thanks Kyle Prell and the entire Pete Moore team for going above and beyond each and every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing my new car at PETE MOORE IMPORTS was hands

Purchasing my new car at PETE MOORE IMPORTS was hands down the best! The process was seamless beginning with the warm and inviting greeting from Mark Torelli to the delivery of the car. I would absolutely recommend this dealership. Go see Mark Torelli!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place to buy a car they are honest and up front and

Great place to buy a car they are honest and up front and goes the extra mile to make a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall, I was genuinely impressed by the professionalism

Overall, I was genuinely impressed by the professionalism and knowledge of Lawrence Fitzpatrik, the sales associate who assisted me throughout the purchase transaction. He gained my trust with his sincerity and easy-going manner. His in-depth knowledge of the car's systems was spot on as he answered all my questions swiftly with ease. The only issue I had with the transaction was the low-balling of my trade-in by $2500, according to reputable sources such as Edmunds and Kelley Blue Book (hence the 4-star rating).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at Pete Moore Imports was the best car

My experience at Pete Moore Imports was the best car experience I’ve ever had! Mark Torelli was the best consultant! I live an hour away from the dealership, so all my interactions were over the phone. I owned a 2023 Tiguan R-line but was interested in the new 2025. My whole experience was smooth and easy and my new Tiguan was delivered to my home. If you’re looking for a different car experience I highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

THE CREW AT PETE MOORS ARE EXCELLENT, LARRY F.

THE CREW AT PETE MOORS ARE EXCELLENT, LARRY F. IS A SUPER CHECKER NOT A Xer , DAN IS DAPPER, AND THE COACH OF THE TEAM IS JEFF KOREL, SUPER BOWL CLASS, AND I MET THE OWNER A SUPER LADY AND REALY CARES, AND IT IS A GREAT PLACE TO GET A/C CONDENSERS IF YOU NEED ONE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VW at Pete Moore provided the best experience I've ever

VW at Pete Moore provided the best experience I've ever had in purchasing a car. Patty and Mark treated my wife and I like family. I offer my highest recommendation for VW at Pete Moore. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mark and Jeff went over and beyond in assisting us with

Mark and Jeff went over and beyond in assisting us with our new vehicle purchase.I would highly recommend to anyone these two gentlemen and this dealership it was awesome! Very courteous and caring about the customer!! Nancy and Tim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a used VW Tiguan for my daughter using Mark

Bought a used VW Tiguan for my daughter using Mark Torelli in sales and the whole ordeal has been a NIGHTMARE. From improper paperwork to vehicle issues.. Do yourself a favor and go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.