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Buckeye Honda

(73 reviews)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–8:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 7:00am–3:00pm
Sunday 9:00am–6:00pm Closed
New (888) 710-8802 (888) 710-8802
Used (866) 927-8863 (866) 927-8863
Service (888) 236-9439 (888) 236-9439

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buckeye Honda from DealerRater.

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New Honda Owner

We just bought a beautiful Honda CR-V Touring. We had a wonderful experience. Our salesman is a smiling, knowledgeable, energetic young gentleman. His enthusiasm in making sure we were getting what we wanted made us feel we were at the right dealership. He helped/helping us to understand the workings of the new technology so we get the full benefit of our new vehicle. And encouraged us to come back to him with any questions we may have with learning the ins and outs of the cars functions. This young gentleman's name is Shawn Risner. We can assure any car shopper that Shawn will make car buying a painless experience. I hope Shawn will still be at this dealership when we come back to purchase another Honda product. Thanks Shawn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Best dealer

Best experience for buying a used car. So nice you would think it was new. We were looking for a car under 8000. Their "wholesale" vehicles are better then most certified used cars. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent customer service

My wife and I purchased a used can from buckeye Honda through Adam Shafer. He was fair and worked very hard with us to meet our price range on the vehicle. After purchasing the vehicle and having it for a couple of weeks we realized the van's tire tread was already at 3/32. I called Adam and he assured me that they would take care of me. I brought the van in and they took care of the tires at no cost to me. The van also only had one key when traded in. Adam called me when a key cutting service guy was there and buckeye Honda again took care of me and my growing family. I'm extremely pleased with the service I we received. We'll be customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Bad situation with a happy ending!

I would highly recommend the Service and Sales team because they took my nightmare and turned it into a happy ending. Thanks to Brian, Kent, and Frank for all you help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

New CRV

I would like to recommend Buckeye Honda to anyone looking for a new car. My salesman, Chad Balser, made certain that I was thoroughly happy with my purchase and understood the details of the warranty. Chad displayed a genuine interest in my satisfaction as a customer. Please ask for him when you are shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

This dealership is by far the best I have ever dealt...

This dealership is by far the best I have ever dealt with! Kent Delong is the most laid back, easy going, no pressure salesman I have had the pleasure of meeting. He really is a great guy! My wife and I have built a strong relationship with Kent and could not imagine going anywhere else. Have no fear and rest assure you have come to the greatest Honda Dealership around!! Thanks for everything guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

customer

If you find a vehicle and call for price, beware. I find after driving there that the price was raised by $700. Of course the sales manager said it was a misunderstanding on my part. Surprise Surprise. I did purchase the vehicle after driving 4 hours just as they knew a person would. If you get a online price from these people I would suggest having them fax you a statement from a manager with price info before driving there

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Fantastic experience!!

Found a car in their inventory online, took a test drive on Monday. After a few e-mails with my salesman, Matt Masso (great guy!) purchased my 2011 Honda Accord on Thursday. Great experience. I would highly recommend this dealership. Not pushy at all and very customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kent was astute, accommodating, and extremely...

Kent was astute, accommodating, and extremely professional. He spent a considerable amount of time explaining the features of the vehicle and setting up the blue tooth with our phones. Thanks Kent and Honda!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My fiance and I came to Buckeye to see Shawn.... He has...

My fiance and I came to Buckeye to see Shawn.... He has sold 8 cars to our family members and we will continue to go to him! He is a great salesman and truely does care! I do recommend him to anyone who is really wanting a GREAT EXPERIANCE! If you deal with Shawn Thompson, he will change your perception of a carsalesman... Thanks Shawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.