Reviews
New Honda Owner
We just bought a beautiful Honda CR-V Touring. We had a wonderful experience. Our salesman is a smiling, knowledgeable, energetic young gentleman. His enthusiasm in making sure we were getting what we wanted made us feel we were at the right dealership. He helped/helping us to understand the workings of the new technology so we get the full benefit of our new vehicle. And encouraged us to come back to him with any questions we may have with learning the ins and outs of the cars functions. This young gentleman's name is Shawn Risner. We can assure any car shopper that Shawn will make car buying a painless experience. I hope Shawn will still be at this dealership when we come back to purchase another Honda product. Thanks Shawn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealer
Best experience for buying a used car. So nice you would think it was new. We were looking for a car under 8000. Their "wholesale" vehicles are better then most certified used cars. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
My wife and I purchased a used can from buckeye Honda through Adam Shafer. He was fair and worked very hard with us to meet our price range on the vehicle. After purchasing the vehicle and having it for a couple of weeks we realized the van's tire tread was already at 3/32. I called Adam and he assured me that they would take care of me. I brought the van in and they took care of the tires at no cost to me. The van also only had one key when traded in. Adam called me when a key cutting service guy was there and buckeye Honda again took care of me and my growing family. I'm extremely pleased with the service I we received. We'll be customers for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad situation with a happy ending!
I would highly recommend the Service and Sales team because they took my nightmare and turned it into a happy ending. Thanks to Brian, Kent, and Frank for all you help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New CRV
I would like to recommend Buckeye Honda to anyone looking for a new car. My salesman, Chad Balser, made certain that I was thoroughly happy with my purchase and understood the details of the warranty. Chad displayed a genuine interest in my satisfaction as a customer. Please ask for him when you are shopping!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is by far the best I have ever dealt...
This dealership is by far the best I have ever dealt with! Kent Delong is the most laid back, easy going, no pressure salesman I have had the pleasure of meeting. He really is a great guy! My wife and I have built a strong relationship with Kent and could not imagine going anywhere else. Have no fear and rest assure you have come to the greatest Honda Dealership around!! Thanks for everything guys!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
customer
If you find a vehicle and call for price, beware. I find after driving there that the price was raised by $700. Of course the sales manager said it was a misunderstanding on my part. Surprise Surprise. I did purchase the vehicle after driving 4 hours just as they knew a person would. If you get a online price from these people I would suggest having them fax you a statement from a manager with price info before driving there
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience!!
Found a car in their inventory online, took a test drive on Monday. After a few e-mails with my salesman, Matt Masso (great guy!) purchased my 2011 Honda Accord on Thursday. Great experience. I would highly recommend this dealership. Not pushy at all and very customer oriented.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kent was astute, accommodating, and extremely...
Kent was astute, accommodating, and extremely professional. He spent a considerable amount of time explaining the features of the vehicle and setting up the blue tooth with our phones. Thanks Kent and Honda!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My fiance and I came to Buckeye to see Shawn.... He has...
My fiance and I came to Buckeye to see Shawn.... He has sold 8 cars to our family members and we will continue to go to him! He is a great salesman and truely does care! I do recommend him to anyone who is really wanting a GREAT EXPERIANCE! If you deal with Shawn Thompson, he will change your perception of a carsalesman... Thanks Shawn
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car