Reviews
The best service department and service manager of all
The best service department and service manager of all the Honda dealerships. I had an emergency with my Crv and the service manager immediately put someone on it and fixed my problem on my new 2024 CRV. And the service technician that work on it acted deeply concerned about it also. I will never go anywhere else!!
The best service department and service manager of all
The best service department and service manager of all the Honda dealerships. I had an emergency with my Crv and the service manager immediately put someone on it and fixed my problem on my new 2024 CRV. And the service technician that work on it acted deeply concerned about it also. I will never go anywhere else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair, honest and helpful, Barry our sales person very
Fair, honest and helpful, Barry our sales person very personable . Been a customer for 20+ years
Fair, honest and helpful, Barry our sales person very
Fair, honest and helpful, Barry our sales person very personable . Been a customer for 20+ years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a Honda CR-V from Chad Balser at Buckeye
Just bought a Honda CR-V from Chad Balser at Buckeye Honda Lancaster and I must say it was the most pleasant car buying experience I have had! It was a low stress sale, and they worked hard to meet my terms on trade, price, and finance to make a deal. All of this only took a few hours! Look up Chad if you need a vehicle - communication throughout the process was fantastic - highly recommend!
Just bought a Honda CR-V from Chad Balser at Buckeye
Just bought a Honda CR-V from Chad Balser at Buckeye Honda Lancaster and I must say it was the most pleasant car buying experience I have had! It was a low stress sale, and they worked hard to meet my terms on trade, price, and finance to make a deal. All of this only took a few hours! Look up Chad if you need a vehicle - communication throughout the process was fantastic - highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Crooks
They sold me a defective car. I wouldn't buy any used car from them because they have too many miles on them and they are lemons. Their maintenance department is poor. They replaced the engine on the car they sold me and when I got it back the air conditioning didn't work anymore. They refused to fix their error. Lucky my girlfriend wasn't as dumb as them so she fixed it. She isn't even a mechanic. Stay away from them unless you want to waste money.
Crooks
They sold me a defective car. I wouldn't buy any used car from them because they have too many miles on them and they are lemons. Their maintenance department is poor. They replaced the engine on the car they sold me and when I got it back the air conditioning didn't work anymore. They refused to fix their error. Lucky my girlfriend wasn't as dumb as them so she fixed it. She isn't even a mechanic. Stay away from them unless you want to waste money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership did a fantastic job with our deal and
This dealership did a fantastic job with our deal and thank you Tammy Fox! No high-pressure sales, surprisingly good trade-in value, and the dealership perks went beyond our expectations.
This dealership did a fantastic job with our deal and
This dealership did a fantastic job with our deal and thank you Tammy Fox! No high-pressure sales, surprisingly good trade-in value, and the dealership perks went beyond our expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buckeye Honda has been amazing from the start!
Buckeye Honda has been amazing from the start! Tammy Fox, who sold me the car in December 2020, was the absolute best! I went to Buckeye specifically because of the reviews I saw about her online. My follow up service since has been nothing short of amazing and easy. I live almost an hour away but it is worth the drive to know that my CR-V is in good hands. Thank you Buckeye Honda! Please keep doing what you do and uphold the excellent quality standards that I have experienced thus far. I am certainly a customer for life and have sent family there as well.
Buckeye Honda has been amazing from the start!
Buckeye Honda has been amazing from the start! Tammy Fox, who sold me the car in December 2020, was the absolute best! I went to Buckeye specifically because of the reviews I saw about her online. My follow up service since has been nothing short of amazing and easy. I live almost an hour away but it is worth the drive to know that my CR-V is in good hands. Thank you Buckeye Honda! Please keep doing what you do and uphold the excellent quality standards that I have experienced thus far. I am certainly a customer for life and have sent family there as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Raverrdh, thank you for this truly wonderful review; we are overjoyed to pass along your comments to Tammy and the rest of the team here at Buckeye Honda! Your experience is what we strive to provide any customer that we do business with and we are unbelievably happy to have you as a #BuckeyeForLife! Your kind words mean so much to us and we're so happy to have earned them. Thank you again for taking the time to let the world know about your positive experience. Have an amazing day!
I had the pleasure of once again driving a further
I had the pleasure of once again driving a further distance amongst options to work with the Buckeye Honda Service Dept. Simply stated, knowing that Buckeye Honda has engaged such a personable professional as Lindsey Wright to address all aspects of my Honda - CRV service needs is an excellent reflection of the dealership leadership - understanding what is important and appreciated by your customer base! Kudos to Lindsey and Buckeye Honda... I'll be sure to return for future support! Tom B. - Pickerington, OH
I had the pleasure of once again driving a further
I had the pleasure of once again driving a further distance amongst options to work with the Buckeye Honda Service Dept. Simply stated, knowing that Buckeye Honda has engaged such a personable professional as Lindsey Wright to address all aspects of my Honda - CRV service needs is an excellent reflection of the dealership leadership - understanding what is important and appreciated by your customer base! Kudos to Lindsey and Buckeye Honda... I'll be sure to return for future support! Tom B. - Pickerington, OH
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buckeye Honda May 9, 2022 tgbarry I had the pleasure of once again driving a further distance amongst options to work with the Buckeye Honda Service Dept. Simply stated, knowing that Buckeye Honda has engaged such a personable professional as Lindsey Wright to address all aspects of my Honda - CRV service needs is an excellent reflection of the dealership leadership - understanding what is important and appreciated by your customer base! Kudos to Lindsey and Buckeye Honda... I'll be sure to return for future support! Tom B. - Pickerington, OH
Tgbarry, thank you for your excellent, kind review about Lindsey and the rest of our Service Department; we are happy to pass along your wonderful comments to the team here at Buckeye Honda! We're overjoyed to hear we make the drive worth it and will always strive to continue to provide a wonderful service experience for you and all of our Buckeye Family. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!
Deceitful Pricing. First and worst, this dealer tacks on...
Deceitful Pricing. First and worst, this dealer tacks on mandatory $1300 upcharge on all purchases. They call it a protection plan but justify it by saying other dealer just make you pay a fee. If i didnt ask for the plan and the dealer refuses to remove it, it is a fee in my book. Next they tried to saw that the car had to come with optional $200 mats. No mats were on the sticker and and the manufacturer included fabric mats were in the trunk. If i didnt ask for the mats and the dealer refuses to sell withou them, its a fee. Last but not least trade in. I was quoted 38500 the day before and providdd pictures. I drove 1.5 hrs and was offered 37500. All and all the car would have cost $2500 more than I was expecting the day before. They did negotiate a bit as I started pointing this stuff out. As a general rule, I find it a bad idea to give a bunch of money to businesses that misrepresent facts from the jump.
Deceitful Pricing. First and worst, this dealer tacks on...
Deceitful Pricing. First and worst, this dealer tacks on mandatory $1300 upcharge on all purchases. They call it a protection plan but justify it by saying other dealer just make you pay a fee. If i didnt ask for the plan and the dealer refuses to remove it, it is a fee in my book. Next they tried to saw that the car had to come with optional $200 mats. No mats were on the sticker and and the manufacturer included fabric mats were in the trunk. If i didnt ask for the mats and the dealer refuses to sell withou them, its a fee. Last but not least trade in. I was quoted 38500 the day before and providdd pictures. I drove 1.5 hrs and was offered 37500. All and all the car would have cost $2500 more than I was expecting the day before. They did negotiate a bit as I started pointing this stuff out. As a general rule, I find it a bad idea to give a bunch of money to businesses that misrepresent facts from the jump.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The dealership is clean and the employees are very...
The dealership is clean and the employees are very helpful and friendly. Definitely recommend Buckeye
The dealership is clean and the employees are very...
The dealership is clean and the employees are very helpful and friendly. Definitely recommend Buckeye
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kudos on having Lindsey in your service department!...
Kudos on having Lindsey in your service department! She’s personable, knowledgeable, and incredibly efficient. It’s a pleasure working with her!
Kudos on having Lindsey in your service department!...
Kudos on having Lindsey in your service department! She’s personable, knowledgeable, and incredibly efficient. It’s a pleasure working with her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair