Bob Tyler Toyota

My salesman Steve M was straight forward! My trade in was very easy and I got what I wanted. My new Platinum Highlander is a real beaut!

Would like to thank my dealer Raquel very much for her patience and kindness, would strongly suggest approaching her if interested in a vehicle. She keeps things straight and simple while also being patient and respectful.

It's a pleasure to do business at Bob Tyler Toyota they live up to there moto.The staff is the best . We have been using Bob Tyler Toyota for several years. Toyota makes a great product and the sales and service at Bob Tyler is second to none.

Very knowledgeable salesman Very nice guy I would recommend to everyone knows everything on that lot not pushy just wants to please you and help you find what you are looking for

I was very pleased with the service I received from Bob Tyler. Sawyer helped me over the course of a couple months locate the truck I was looking for. I would recommend this dealership.

worst service ever. It has been the hardest thing to it get it serviced or the factory recall fixed. They will not work with you. had to wait 2 months for part to fix recall told it would take 2 days for fix. I went to the dealership explained to them i work out of town and need a car for the time they had mine and i could only drop off mine late. Was assured this was not a problem car would be available When I received my reminder there was no mention of my rental. 3 days and 3 phone calls later i finally heard back only to be told a different story about my courtesy car I suggest you take the ride to Eastern Shore Toyota and get better service

Stacey Conley did a excellent job getting me in a brand new Rav4

We purchased a used car from Bob Tyler Toyota, and in less than 3 months the check engine light kicked on and the push to start button was stuck in the push down position, so we brought it back to Bob Tyler Toyota where we expected them to fix the vehicle, but what they did was far from fixing any issues. To begin, they claimed to have “fixed” the push to start button, but what they did was damage the vehicle by gouging around the button with some metal object and, prying the button free. Now I have scratched and gouged plastic and metal around the button where they did this. They then told us to take the car to another shop for the check engine light, since they aren’t equipped to work on it, so we brought it to where they directed us to go. That shop quoted us $1300 for sensors to be replaced, so we did the repairs and advised Bob Tyler Toyota’s General Manager. In less than a week, the check engine light kicked on again and we brought it back to Bob Tyler and they directed us back to the same shop where they quoted us $2700 to repair an oil pump, so we had it repaired. In less than a day the check engine light came back on and I’m still having to deal with this issue. This car has been in the shop for over a month, and we’ve had to get a rental to get around. DO NOT buy a car from these guys, because they will take your money and run.

We purchased a used car from Bob Tyler Toyota, and in less than 3 months the check engine light kicked on and the push to start button was stuck in the push down position, so we brought it back to Bob Tyler Toyota where we expected them to fix the vehicle, but what they did was far from fixing any issues. To begin, they claimed to have “fixed” the push to start button, but what they did was damage the vehicle by gouging around the button with some metal object and, prying the button free. Now I have scratched and gouged plastic and metal around the button where they did this. They then told us to take the car to another shop for the check engine light, since they aren’t equipped to work on it, so we brought it to where they directed us to go. That shop quoted us $1300 for sensors to be replaced, so we did the repairs and advised Bob Tyler Toyota’s General Manager. In less than a week, the check engine light kicked on again and we brought it back to Bob Tyler and they directed us back to the same shop where they quoted us $2700 to repair an oil pump, so we had it repaired. In less than a day the check engine light came back on and I’m still having to deal with this issue. This car has been in the shop for over a month, and we’ve had to get a rental to get around. DO NOT buy a car from these guys, because they will take your money and run.

We bought a vehicle Saturday and Chandler Mull was our salesman. He did a great job explaining things to us, but he was not pushy at all. Very friendly and understanding. It was an easy transaction and we were pleased.