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Miracle Motor Mart East

(499 reviews)
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Motor Mart East from DealerRater.

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Miracle Motor Mary is really a Miracle

They are awesome and helpful in so many ways it was a blessing for me how they the work a miracle for me Thanks to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasurable to deal with

Rodney Cook is a great person to deal with. He has everything in line so that your car buying experience is smooth and timely. A definite asset to your organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Miracles

I consider them my personal dealers I would highly recommend them to my workers that need vehicles whenever I need another vehicle that's where I will go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Rodney was excellent! Vehicle selection was extensive. They had a good price on the new car and gave me a fair value for my old car. Excellent car shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience

Overall great, I was able to get the car I wanted with no issues! Didn’t take as long as I thought it would. I was in and out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was satisfied with my first time here.!

From the time I got there , Jerry came and spoke to us , gave his card and said if we saw anything we like just ask him about it and walked away! That was a great thing because I didn’t want someone to come pressure me just to make a sale !! Jerry and everyone else made us comfortable and welcoming!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Overall fair deal

Fair price, overall good customer service. Clean facility. However the buying process could use some improvement. I bought a minivan here and i was at the dealership for more than 4 hours. The extended warranty they sold me was $500 more than the bank could finance and they were trying to hike the car price to cover for the $500 that i decline because i cancelled the warrant i would have lost 500. Also my car happened to have a bad alternator a week after i bought it. I am not sure whether the dealership checks the charging system as part of their used car inspection. And for these reasons i would have given this dealership a 3.5 if that was an option. The sales person was real cool though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job Mr.Tony Jackson, it is always a pleasure with you.

I have had the pleasure of getting my thrid vehcile from your company.I have always been happy with my purchases. And I love the follow up calls after each of my purchases over the year of having the cars to ensure that I am not hearing any issue with the car. This is great to know they just don't sell me a car and forte about me. Its good to know that I am rembered. This don't happen at largue dealers ships, they sale me a car and I don't here from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honest salesman, fair price,

Overall good dealership. Bought a car here before it was inspected and they sticked to their word to do used car inspection and they put new rotors for me. My interest rate is fair as well. The only opportunity for improvement is on their extended warranties; they quoted me a price that the bank declined to fund and the finance team was trying to to hike the car price to cover for the difference. I decided to decline the warranty and the finance team started becoming pusshy and i did not appreciate that. I had already made up my mind that i wont pay more than the marked price to cover for the warranty. Also they only had 1 option, it would be better if they provide customers with more than 1 option to choose from

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Wonderful Experience

Experience with Ryan Pasdedn showing me many vehicles to Zach Luddle and Marcus Narajo in acquiring my financing and going through all my paperwork. Fair and honest on my trade in value and purchase on my Jeep Grand Cherokee. I felt very comfortable at this dealership. Everyone I encountered at the dealership was polite and courteous...and if you visit other dealerships, you get pressured and this was not the case...Thanks for being “normal guys”...and not being text book salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.