Reviews
Always a great experience!
Always a great experience! Professional, efficient, immaculate facility. Please eliminate the word minimum on this survey as it voids the good feeling of giving a positive review!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was an easy process to finance my vehicle.
It was an easy process to finance my vehicle. When i needed a repair, they did a great job helping me with extended warranty claim. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent job repairing my 2020 CRV Hybrid!
Excellent job repairing my 2020 CRV Hybrid! Thank you Dennis and service personnel for your professionalism and repair work! Grateful to Honda of Panama City for getting me up and running!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Honda pilot transmission light was on and after
My Honda pilot transmission light was on and after checking, found out that the torque converter needed replacing. I only had 4 days to get back to Tampa FL. The replacement was done in plenty of time. Thanks Steve
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
75 K service, looking about purchase of 2026 Passport
75 K service, looking about purchase of 2026 Passport Trailsport Elite in the near future. Seems like a great vehicle from all the reviews I?ve seen
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Took my car in for servicing and the service department
Took my car in for servicing and the service department was very prompt and pleasant to deal with
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Joe, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Quick problem resolution and diagnosis.
Quick problem resolution and diagnosis. Cost to repair seemed a bit excessive but was done quickly. Service rep was very thorough and concerned and communication was exceptional. Would have given 5 stars rather than 4 if the cost was more reasonable
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and feedback! We're glad to hear we were able to quickly resolve your problem and provide thorough and exceptional service. We appreciate your input on the cost and will definitely keep it in mind for future repairs. We strive to provide the highest quality of service and to be transparent with our pricing. We hope to earn that 5th star from you and deliver an even better experience next time! Honda of Bay County, (850) 392-2860
I was visiting family in Youngstown and transmission
I was visiting family in Youngstown and transmission indicated come on. Y?all did a test and had to replace the torque converter. I needed to get back to Tampa within 4 days. The job was done In plenty of time. I was well satisfied. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My interaction with all their staff members was awesome.
My interaction with all their staff members was awesome. They get customer service and quality service right! I highly recommend Bay Honda of Panama City.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service department.
Great customer service department. Excellent follow up. Happy to do business there. Repairs were done in a timely manner.I would definitely recommend them to a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase