Acura of Columbus

Paul Lucas Was the best salesman I have ever had the opportunity in buying a car. He was patient with my wife and I, also very knowledgeable or the car we purchasing I. would recommend him to any of my friends for buying a Car.

Bret was my advisor. He is always informative. The facilities are clean and offer refreshments while you wait.

Summer was great. She made my visit there the Best of the Best. I will never forget her. So very friendly open & made me feel appreciated & welcome. I was able to sit in a 2025 Accura MDS my favorite & seriously consider leasing one soon My favorite place..

Hunter did a great job. He helped push the paperwork through so I could get back to Auburn in time to meet another commitment. He did a great job of walking me through the car's features. I was disappointed that the parts department didn't have the common accessories I wanted (wheel locks, floor mats, and Acura license plate frame). I would have thought these were pretty common parts for new car purchasers. My thanks to all the folks that put the sale together. Cloice Temple

Lex was everything! Really helpful and amazingly knowledgeable. I asked a lot of questions and she didnt seem bothered in the least bit 🥰

Charles and Paul were over the top helpful made buying very pleasant great car. Thanks Pat

The staff was courteous and professional. They listened to my concerns and made sure that they were properly addressed.

The absolute worst experience with Acura of Columbus. I had my vehicle towed here for a repair (rear passenger caught a nail). Unbeknownst to me they didn’t have a tire in stock which I understood and authorized them to get a tire for my vehicle. Next thing you know they’re not even working on my vehicle. I called up this store more than 10x trying to get an update on my vehicle. Even when I got it towed and beforehand I tried to call. I should’ve taken it as a sign that the service department would be an absolute dumpster fire. They don’t pick up the phone and you have to call the sales department to get an answer on something service should be handling. It’s one thing to be busy but there’s no excuse for not even one person reaching out.

I had the privilege of working with Darryl Brooks when I recently purchased my Acura RDX. Mr. Brooks was extremely professional, knowledgeable, and thorough. He communicated with me in an efficient manner, diligently worked with me to negotiate a fair purchase price for the vehicle, and made the entire transaction as seamless as possible. I was dealing with several different personal matters at the time of this purchase, and Mr. Brooks went the extra mile to have documents prepared and ready by the time I arrived at the dealership. This required coordination with not only his manager, but also the finance team, who were great to work with, too. I am so happy with my new vehicle and very appreciative to everyone at Acura of Columbus who assisted in any manner with this transaction. Mr. Brooks, especially, is someone I would refer to others and would work with again, if the opportunity presented itself.

Excellent Service Team with Spectacular Customer Service! Liz was a perfect representative and truly knowledgeable!