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North Hollywood Toyota

(2,262 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday 9:00am–9:00pm Closed
New (818) 508-4279 (818) 508-4279
Used (818) 396-8117 (818) 396-8117
Service (818) 396-8175 (818) 396-8175

Reviews

(2,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Hollywood Toyota from DealerRater.

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Excellent Service

Polite service staff whom does quick, quality work and work area is clean. I do not want the employee that brought my car out after servicing, to drive it anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind and honest feedback, Patricia! We appreciate hearing all the comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Noho Toyota Rocks!!

Great customer service very helpful and kept me updated on everything my car needed. Mr. Wong was very helpful I most definitely be coming back next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Jonathan! I'm very happy to hear that Mr. Wong was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service

Very good and quick service change, much faster then what was expected and great customer service and great easy explanation of what was fixed and wrong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reviewing your service experience, Janet! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service, professional

Quality customer service and good workmanship on my car. Always giving me updates on my car, they seem well organized and made what could’ve been an unpleasant experience surprisingly pleasant and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Alison. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service

Rooney Kellman was excellent , very professional. Overall service was fast , and efficient. I showed up at 8:00am , recieved my car back at 10:30am.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Gabriel! We really appreciate your business and are so happy that Rooney could provide great service to you and your vehicle. We look forward to serving you again! Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service

Willy was great person to communicate with very nice and informative on the services I needed on my car and for the future services it will need as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this great review, Brigette! Willy is truly an exceptional employee and we appreciate him for giving you a great experience. If you need anything else for your car, please let us know. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service, clean facilities and good coffee!!!

Great customer service. Laarni Campo and Tarek Elkayat are very professional and all of the staff at NOHO Toyota are great. I will recommend NOHO Toyota to all of my friends and co-worker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Bellona. I am happy to hear that you were pleased with our customer service and facilities. We look forward to working with anyone you might send our way in the future. Take care! Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service

They are very kind , fast and helpful , they explained very nice what they going to do , when is going to Ben ready, and they we’re calling me to let me know, what’s going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ana, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Great service

Very, very friendly customer service. Very quick service to my vehicle and nice, clean facilities. The staff were very helpful. I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so honored to have you as a valued customer! Thank you for the kind words, Paul. Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282

Good service department

Took my Prius in to handle a recall issue. Service was very helpful and clear about what to expect. They even have a us rental car during the wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding review of our service department, Vanessa. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Drive safely! Best, Gina Vasquez, Customer Relations Manager, gvasquez@nohotoyota.com, (818) 508-2900 x282