Mercedes-Benz of Cary

Harry was a great partner and helped me drive home in the car of my dreams. Overall, it was a great experience buying from MB of Cary!

Thank you to the team from Sales Representative, Nick, the men and women that checked me in, to men and women in caring for my car. Thank you for your special gifts in identifying the problem and solving it. My past experiences with other automotive shops I would have to return vehicle a couple of times before problem was corrected. Mercedes automotive team shown that they care about the customers safety and car performance. Thank you. As sales representatives, Nick is great with customer care. He checks in with step by step updates on your car. He gives the bottom line of how much it will cost for the service. He appears to maintain trust and integrity with customers. Truly appreciated. Thank you.

Harry did an excellent job in finding us the MB SUV we wanted. It was a pleasure to do business with him. Harry was polite, friendly and straight-forward. He deserves five stars. We were, however, surprised by MB of Cary after our deal with Harry was completed. That surprise was effort to promote various "add-ons" to the purchase price for items that we assumed would not be necessary when purchasing a luxury SUV from MB. Thus, the four stars for the dealership.

She is always good to me and I feel appreciated! She is the best! I always use your dealership for service! Enjoy my visit there!!!

My M-B suddenly shuddered along a highway until I stopped turning the engine off and on. Thankfully it ran. Immediately drove it to M-B of Cary Service. As an unplanned visit, my advisor, Heidi Coyle, immediately appeared asking how she could help. Advised her of the problem. She got it fixed at the time promised. Could not have expected any finer service from her - continuing her great service from many times before.

I drive in with a low tire due to a nail. I was greeted politely despite not having an appointment. The service folks were friendly, helpful and competent.

Exceptional service - great communication, work completed on time, provided loaner vehicle which enhanced service experience, would definitely recommend to any Mercedes vehicle owners, will continue to use for service needs

Advisers are courteous and professional in helping with getting you taken care of quickly. I was very satisfied with the attention they provided. Thanks to MB of Cary.

Very professional and completed the job in a timely manner. I highly recommend this dealership. The workers are customer friendly and I’ve had nothing but positive experiences from purchasing a vehicle to having it serviced.

Whatever my car needs, it gets immediately!!! It`s a pleasure, not a necessary task, for the customer, BB. This is true because of the staff, which begins with Sabrina, my go-to miracle worker and Janet, my own shuttle driver, if needed, and ends with the others who make up the staff. Sabrina is always professional and efficient and I can depend on her to give me the sufficient information I need to make decisions. I can tell that she always knows what she is talking about and cares about her client!! The staff is visible and good vibes surround the inside as well as the outside area. I do wish that I could meet the reliable mechanics though. I would like the opportunity to say, thanks! It`s also nice to rely on the added amenities, which include the available magazines and the great variety of snacks. Oh, let`s include the ever present TV. Again, thanks!