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Dove Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dove Auto dealership review

1 of the my top favorite dealerships. Everything was Quick and Easy. They gave me the best price up front and made me feel like family. I highly recommend Dove Auto to anyone looking or thinking about looking for a new car. Thanks for the great service! Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

They were so helpful in helping me find the right vehicle at the right price for me. I loved talking to the dealers and had a wonderful experience! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind review! We are so happy to have been able to help you find the right car:) Thanks! The Dove Auto Team

Nice Car, Poor Customer Service

The car that I bought was in okay condition. When I test drove it there was a clunking noise. I really wanted the car so the dealer said they'd investigate and fix it. After I'd had the car for a couple of days the noise started again. The car had no warranty so I was stuck fixing the car. I would have preferred that the dealer told me the truth about what was wrong with it instead of lying about fixing it. The paint was also touched up on the car with a different shade of white so it looks tacky.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

AveoLover, We are SO sorry about the issues that you had with your vehicle. Our service facility strives to accurately diagnose problems with vehicles, but there are times were we miss it. Had we known that the problem recured from when you purchased it, we would have most definitely tried to help you with that. We greatly value you as a customer and would love the opportunity to work with you again. Please feel free to contact us!

The only way to buy a vehicle

My family was recently looking for a very hard to find vehicle and found one at Dove Auto. We drove 3 hours to take a look at it. Our salesperson, Bob, did an outstanding job showing us the vehicle and didn't pressure us in any way to purchase the vehicle. After the test drive, we quickly negotiated an excellent price for the vehicle and I was driving it home that same day. We have since recommended this dealer to many of our friends and family who are also in the market for similar vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly, relaxed, no-pressure dealer

If you're looking for nice used cars, friendly and no-pressure sales staff, go to Dove Auto in Gretna, NE. They have 2 locations; one in town and one just off I-80 at the Gretna exit. They have quality, reasonably priced used vehicles that they inspect, service their vehicles. And they sell them to you with a full tank of gas! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you 'Lincolnite' for your very nice review! We are so happy to have had the opportunity to work with you and look forward to helping you with your vehicle needs in the future!

Great car-buying experience!

My Honda Civic was totaled in an accident, and I needed to find a new car quickly. I was really dreading the car buying experience, and I wasn't finding what I wanted at any of the larger dealerships in Omaha. I worked with Tom at Dove Auto, and he made the car-buying experience so easy and stress-free. I had a very specific budget in mind, and I really wanted another Honda. Tom helped me find exactly what I was looking for, at a great price! I really can't recommend them enough! I was really impressed with the quality of the cars on their lot. I love my new Honda Accord!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heather, we are SOOO glad that you love your new Accord!! It is always so fun for us when we have a customer come in and are able to find them EXACTLY what they want! It was such a pleasure to work with you and in the future if we can do anything to help you in your vehicle needs please let us know!

It was a Sunday afternoon

and I didn't think I'd find a real person but Bill was there "catching up" and he was very pleasant and knowledgeable answering my questions RE the Chrysler 300 I'd seen online. hE HAS CHECKED BACK WITH ME weekly since. When I return to NE in June, I look forward to meeting him in person and driving the 300 if it's still available. If not, I will look for a different car with his assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks so much Donna for this awesome feedback! We are so happy that Bill was able to help you and look forward to meeting you soon!

Excellent Experience- Would recommend

I went to Dove Auto to purchase a used car which was to be my first purchase of a car on my own so the whole car-buying process was new to me. I had a wonderful experience and recommend Dove Auto to anyone looking to have a no-hassle, personable car-buying experience. I never felt pressured or as if I was being scammed as I did at so many other car dealerships. My experience was a complete success and I ended up with a great Chevy Malibu that I love!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

MCW it was so much fun working with you and your family:)I am so glad that we were able to find a car that you really love and make your first car buying experience (on your own) a good one! -Revonna and the rest of the Dove Auto Team

EASY and FUN!

My husband and I needed a new car because we had just had another baby and had outgrown the car we were in. We came out to the lot and Denny, the owner, met with us and showed us several vehicles and talked through the pros and cons of each. We aren't car people so it was nice to be able to talk to someone who knew something without them trying to pressure you into buying "right this minute". When we did decide on a van, we had planned to go with our bank, because we figured it would be easiest but when we checked where rates and payments ect would be with their bank it was almost 2 points lower than it was with our bank that we had been with for 10 years!! We recommend them to everyone we know! Go check out Dove Auto, they are friendly, easy to work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mom, We are so happy that you had such a great experience! We always try very hard to get great rates for our customers and in this case- Woohoo! It was a please to work with you and your family and in the future we hope that you will come back and see us!