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AutoNation Honda West Knoxville

(3,018 reviews)
Visit AutoNation Honda West Knoxville
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 984-5647 (866) 984-5647
Used (877) 305-7061 (877) 305-7061
Service (866) 893-9698 (866) 893-9698

Reviews

(3,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda West Knoxville from DealerRater.

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Went in for routine service. Received prompt and...

Went in for routine service. Received prompt and knowledgeable attention. Was provided a ride home in a short time. Upon picking the car up later was again given all important details and personal attention regarding the service report.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

had backup camera stop working on our 2019 pilot and...

had backup camera stop working on our 2019 pilot and William got it taken care of. great service and we are very satisfied an.d happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean, Friendly, Efficient! Great experience and I...

Clean, Friendly, Efficient! Great experience and I highly recommend them for any Honda service. Great pricing Clean Facilities no better place to service your Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jordan Coleman was most helpful and made this service...

Jordan Coleman was most helpful and made this service painless. I will request that he wait on me in the future. Thank you Jordan Coleman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Janet, we're happy to hear you had such a positive experience with Jordan! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

I trust Parkside Honda

This service center provides consistently professional, friendly & honest service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help!

Crv buy

Great experience buying from auto nation ! Paul was nice and helpful and not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great Service

Short wait - Great Service. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Highly recommend Bill to do your service/repairs

Bill was very helpful and professional. Highly recommend getting service done here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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javert75@charter.net

Service was done well, but time was slow. Appointment at 9:00, out at 11:15

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Windshield Replacement

Excellent service start to finish! Kudos to my Service Advisor William Klimek. His estimate was spot on. He kept me informed about the status of my vehicle throughout the process and he coordinated a courtesy vehicle for my use during the repair. Superb customer care and attention detail - that's why I keep returning to Knoxville AutoNation Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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