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AutoNation Honda West Knoxville

(3,016 reviews)
Visit AutoNation Honda West Knoxville
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 984-5647 (866) 984-5647
Used (877) 305-7061 (877) 305-7061
Service (866) 893-9698 (866) 893-9698

Inventory

See all 328 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda West Knoxville from DealerRater.

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It was a great experience.

It was a great experience. I will always recommend Brock. It didn?t take all day, everyone was so nice and friendly . I will always recommend Brock to anyone looking for a car.

It was a great experience.

It was a great experience. I will always recommend Brock. It didn?t take all day, everyone was so nice and friendly . I will always recommend Brock to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All of the service team members that I have worked with

All of the service team members that I have worked with (Jeremiah, Charlie, Scott and Joe) have all been very personable and very quick to respond in scheduling service appointments and assist with any questions or problems that I might have.

All of the service team members that I have worked with

All of the service team members that I have worked with (Jeremiah, Charlie, Scott and Joe) have all been very personable and very quick to respond in scheduling service appointments and assist with any questions or problems that I might have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Autonation Honda West Knoxville is a first class

Autonation Honda West Knoxville is a first class dealership that goes out of there way to make satisfied customers. Professional in all aspects. Highly recommend.

Autonation Honda West Knoxville is a first class

Autonation Honda West Knoxville is a first class dealership that goes out of there way to make satisfied customers. Professional in all aspects. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!

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Typical dealership.

Typical dealership. Not helpful AT ALL. Only interested in getting you on the lot. Never answered my question regarding a particular vehicle. Lots of emails encouraging me to come see them though. My suggestion - avoid this dealer like it has the plague.

Typical dealership.

Typical dealership. Not helpful AT ALL. Only interested in getting you on the lot. Never answered my question regarding a particular vehicle. Lots of emails encouraging me to come see them though. My suggestion - avoid this dealer like it has the plague.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (865) 730-0012 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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Buying experience was smooth and the vehicle price was

Buying experience was smooth and the vehicle price was the best in town.Riad and Brandon provided great customer service and the finance department made the process easy.

Buying experience was smooth and the vehicle price was

Buying experience was smooth and the vehicle price was the best in town.Riad and Brandon provided great customer service and the finance department made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Syed, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Entire experience was easy and quick.

Entire experience was easy and quick. Service Agent was friendly and knew exactly what was needed. Gave great explanation when completed. Sorry, but the new facility service area is a little small.

Entire experience was easy and quick.

Entire experience was easy and quick. Service Agent was friendly and knew exactly what was needed. Gave great explanation when completed. Sorry, but the new facility service area is a little small.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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David Kraning is the BEST!

David Kraning is the BEST!!! He went beyond my expectations-this is the 3rd car I have leased with David Kraning.

David Kraning is the BEST!

David Kraning is the BEST!!! He went beyond my expectations-this is the 3rd car I have leased with David Kraning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you ever need help, just give us a call. Happy motoring!

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We worked with Adrian through the purchase process, and

We worked with Adrian through the purchase process, and he was very friendly, thorough and informative. Really appreciate his professionalism and help. They also have a very nice newly remodeled facility.

We worked with Adrian through the purchase process, and

We worked with Adrian through the purchase process, and he was very friendly, thorough and informative. Really appreciate his professionalism and help. They also have a very nice newly remodeled facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Please don't hesitate to reach out if there's anything additional we can do for you.

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I have Very good experience with Auto Nation Honda,

I have Very good experience with Auto Nation Honda, Edward is a very good person to deal with. Give a shot if anyone looking for vehicle.

I have Very good experience with Auto Nation Honda,

I have Very good experience with Auto Nation Honda, Edward is a very good person to deal with. Give a shot if anyone looking for vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amin, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Kenny and Brock and the rest of the team made our

Kenny and Brock and the rest of the team made our purchase painless and easy. No pressure, no xx. Great selection of cars to choose from. Highly recommend AutoNation Knoxville!

Kenny and Brock and the rest of the team made our

Kenny and Brock and the rest of the team made our purchase painless and easy. No pressure, no xx. Great selection of cars to choose from. Highly recommend AutoNation Knoxville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephen, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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