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AutoNation Ford Amherst

(1,069 reviews)
Visit AutoNation Ford Amherst
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award
New (888) 376-5090 (888) 376-5090
Used (888) 334-3124 (888) 334-3124
Service (866) 981-8972 (866) 981-8972

Inventory

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Amherst from DealerRater.

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The complete service and attention is top notch.

The complete service and attention is top notch. My service advisor made sure all my questions were answered in a timely fashion and the confidence in knowing my truck is serviced properly is by far the best peace of mind. Shout out to Mary my service advisor since day one and now I deal with her every time I have to get my vehicle serviced, thank you Mary!

The complete service and attention is top notch.

The complete service and attention is top notch. My service advisor made sure all my questions were answered in a timely fashion and the confidence in knowing my truck is serviced properly is by far the best peace of mind. Shout out to Mary my service advisor since day one and now I deal with her every time I have to get my vehicle serviced, thank you Mary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are friendly and reliable the service advisor expert

They are friendly and reliable the service advisor expert was very helpful and the repairs was good

They are friendly and reliable the service advisor expert

They are friendly and reliable the service advisor expert was very helpful and the repairs was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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The team at AutoNation Ford in Amherst was incredible.

The team at AutoNation Ford in Amherst was incredible. The sales associate was knowledgeable and helpful. Every part of my experience was made better by the people who worked there. Now I have an amazing first car from a dealership that I can trust!

The team at AutoNation Ford in Amherst was incredible.

The team at AutoNation Ford in Amherst was incredible. The sales associate was knowledgeable and helpful. Every part of my experience was made better by the people who worked there. Now I have an amazing first car from a dealership that I can trust!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Cora, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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Best car buying experience I have had.

Best car buying experience I have had. Not only were they friendly and knowledgeable, they were quick with the process and even kept my 2 year old happy. Would and will be back!

Best car buying experience I have had.

Best car buying experience I have had. Not only were they friendly and knowledgeable, they were quick with the process and even kept my 2 year old happy. Would and will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kiel, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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The staff at Amherst Auto Nation is the best.

The staff at Amherst Auto Nation is the best. When I walked in the door I was greeted by Donovan and he helped me with the car I purchased along with Quan. The staff stayed over the closing time to make sure I could take the car home that night. I really like the way they work with you. Awesome staff keep up the good work.

The staff at Amherst Auto Nation is the best.

The staff at Amherst Auto Nation is the best. When I walked in the door I was greeted by Donovan and he helped me with the car I purchased along with Quan. The staff stayed over the closing time to make sure I could take the car home that night. I really like the way they work with you. Awesome staff keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Don't hesitate to call us if you ever need anything. Be safe on the road!

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service was very easy I appreciated that they understood

service was very easy I appreciated that they understood my time frame work was completed in no time

service was very easy I appreciated that they understood

service was very easy I appreciated that they understood my time frame work was completed in no time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you.

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Had a great experience with Matt and Tron during the

Had a great experience with Matt and Tron during the purchase of my new Bronco. The whole staff is great, popped in a couple times with questions about how the electronics work and even if Matt was not there the other salesmen helped me out, great teamwork!

Had a great experience with Matt and Tron during the

Had a great experience with Matt and Tron during the purchase of my new Bronco. The whole staff is great, popped in a couple times with questions about how the electronics work and even if Matt was not there the other salesmen helped me out, great teamwork!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kathleen, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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Mobile tech came right to the house and within 15 minutes

Mobile tech came right to the house and within 15 minutes had completed the work. The tech was friendly and was quick to service my vehicle.

Mobile tech came right to the house and within 15 minutes

Mobile tech came right to the house and within 15 minutes had completed the work. The tech was friendly and was quick to service my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Bonnie! If you ever need help, just give us a call. Happy motoring!

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Quick service for oil change and tire rotation.

Quick service for oil change and tire rotation. Will come back again in the future for other service as well. Will also recommend to others as well.

Quick service for oil change and tire rotation.

Quick service for oil change and tire rotation. Will come back again in the future for other service as well. Will also recommend to others as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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I traded in my 2010 Honda CRV- while I didn?

I traded in my 2010 Honda CRV- while I didn?t get as much as I would have liked (who does lol) I got into a FANTASTIC 2019 Toyota Corolla- the car I wanted! They even got my payments down to below what I was expecting and were very very kind the WHOLE time! I have a warranty, and basically brand new car (27,000 miles) to call mine thanks to them. 10/10 In all departments: sales, finance, and above.

I traded in my 2010 Honda CRV- while I didn?

I traded in my 2010 Honda CRV- while I didn?t get as much as I would have liked (who does lol) I got into a FANTASTIC 2019 Toyota Corolla- the car I wanted! They even got my payments down to below what I was expecting and were very very kind the WHOLE time! I have a warranty, and basically brand new car (27,000 miles) to call mine thanks to them. 10/10 In all departments: sales, finance, and above.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Kailee, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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