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Prestige Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)
Visit Prestige Imports
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 10:00am–6:00pm 10:00am–6:00pm
Sunday Closed Closed
(630) 659-1145 (630) 659-1145

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good place to buy.

First car we test drove was junk; second we bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Overall pretty good experience

Found the truck of my dreams on cars.com. Truck was located at Prostige Imports. I went there to see it and test drive it. Initial impression when walking in to sales office was that the gentleman working in the front office was annoyed and had the "I'll get to you when I get to you" attitude. I drove the truck and loved it obviously. Me purchasing the truck was contingent on what I could get on a trade for my vehicle. Same gentelman advised me that while I was on a test drive, my trade in vehicle was appraised. He gave me the offer. It was insulting. While I understood the vehicle to trade had issues and was older with higher mileage, I also knew the offer was triple what I could get selling it on the street myself. I pleaded and tried to get more but was told it was a final offer. That he couldn't get any more, and that the owner/manager was not up to negotiating. Basically, he stood there and stared at me like why are you still standing here. I requested to speak to the manager. His name is Anthony. If it weren't from Anthony and the fact I loved the truck, I would have walked out based on how this deal started. Anthony was a stand up dude. Was understanding, sympathetic to the hoops my lender was making me jump through, and did his best to soften the deal so I could get the truck. My deal was unique as my lender made it a living xxxx for me. Prostiage however did their best to make it painless and simple. Last thing I would add is that my truck didn't come with a keyless entry fab even tho it was advertised to have one. They advised I could get one for $28 on Amazon and then go get it programmed. It was disappointing that they didn't do the right thing to just get it done. The vehicle was advertised as having it. If it's written that way, it should be sold that way. That's all I'm saying. All in all, because of Anthony and his genuine care and attention to detail. My experience ended up being average to good. The dealership has some beautiful vehicles. Time will tell how honest they are.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Car Experience

I have been going in to Prestige Imports to get service done and had always had a great experience. Today I went in search of a new car. Being my first time financing a car, they were extremely helpful. Garret made everything extremely easy. He explained all my options and went in detail on what my finance would entail while also providing me with an amazing rate for a first time car buyer. All in all I had a great experience and left with a great new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made The Buying Process Easy

We stopped in the day after a major snowstorm and needless to say the staff had its' hands very full the day. Nevertheless they helped my wife and I in a very timely and helpful fashion. Garrett was the salesperson that we worked with. He was very down to earth, friendly, and not at all pushy. Overall it was a great experience and I would recommend Prestige to any of my friends are family when they're in the business of looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experience

Very straight forward salesman....no hassle. Very good experience. They showed me details about the car I wanted without having to ask. I would buy from hem again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd Car Purchased

another great experience dealing with Prestige Imports. Have bought 2 cars and have used their excellent service department. Great all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleased with customer service

We came from or of state to purchase a specific vehicle. Zack Coombs was very straight forward on the phone and in person. He helped us repair some minor items on the used vehicle we purchased before leaving, and worked quickly and professionally to help us get on the road. Thanks Zack & Prestige!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy, great experience

Purchased my first used car today from Prestige - Garrett, Zach and Anthony were all very helpful and made the process painless. If you are looking for a good affordable used car, I would recommend you check out this dealer. The car I purchased was well priced, clean , and runs great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ABOVE AND BEY

This was honestly the best service I have ever had in any form Zack and the rest of the team were genuinely nice and stayed late just to serve me. If you're looking for an affordable dealer you can trust Prestige Imports is most definitely the place to go!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We bought a 2012 Ford Fusion

Experience was quick and easy. We would definitely buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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