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Sheehy INFINITI of Annapolis

(621 reviews)
Visit Sheehy INFINITI of Annapolis
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (443) 775-7893 (443) 775-7893
Used (443) 775-7906 (443) 775-7906
Service (443) 775-7880 (443) 775-7880

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We were very satisfied with the service received

We were very well satisfied with the service we received, and the work was performed in a timely manner! Our consultant, Phil was very professional, knowledgeable and kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Freddie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Great

Sheehy is a great place. If you ever need car service contact Phil Lark he is the best, you will not be disappointed. The best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Customer Service was/is great.

Customer Service was/is great. I feel my vehicle is be attended to with the best of attention. Tracey is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

resultz12, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

The people I interacted with at Sheehy Infiniti of

The people I interacted with at Sheehy Infiniti of Annapolis were professional and knowledgeable. I would recommended this dealership to anyone looking for a new Infiniti vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

niceguyjul21, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Very friendly staff, Paul Abel knows both of our vehicles

Very friendly staff, Paul Abel knows both of our vehicles thoroughly and understands our needs and take care of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

ktbristow, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Best overall service that I've ever received buying a new

Best overall service that I've ever received buying a new car. I highly recommend this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

I can't thank everyone enough at this dealership for making everything so easy! You guys ROCK!

Dealer response

christeneminnick, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Exceptional Service

I've been a customer since 2008 and I'm very please with the service I receive. Paul Abel treats me like a valued customer and I now that I am in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rose, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

A pleasant experience

I went in not really knowing what I wanted, but Nick was knowledgeable and helped me figure it out. Then, he found the car I wanted and brought it to Annapolis for me. The process was quick and easy, and Nick was quite charming. I became a VIP member, so I look forward to the continued excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

M Heritage, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

I made an appointment three days in advance to see a

I made an appointment three days in advance to see a particular vehicle they had on their lot, when I got there it was being "detailed" and not only couldn't test drive it, I couldn't even get into it! They tried to sell me an older vehicle with more miles and a ding on the carfax at a higher price. I walked away and the next day got a great deal on a fully loaded infiniti at another dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Satisfied customer every time

It’s a family affair. My hubby, son and I purchased our cars from Annapolis. We can all truly say we have received excellent service each time and Tracey is the consummate professional. She is the one we rely on. Our son moved to NC and still brings his car here for service. Unfortunately the Infiniti dealers in the Raleigh area are no match for you. Misdiagnosed the problem and made a mess that we wouldn’t encounter here. Jackie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jackie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at SHEEHY INFINITI OF ANNAPOLIS. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!