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Sheehy INFINITI of Annapolis

(621 reviews)
Visit Sheehy INFINITI of Annapolis
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (443) 775-7893 (443) 775-7893
Used (443) 775-7906 (443) 775-7906
Service (443) 775-7880 (443) 775-7880

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership

I've purchased two vehicles from this dealership and I highly recommend it. Tracy Suter is great. She made the car buying process very easy and she is very knowledgeable of the vehicles. Whenever I have to put my vehicle in service they are very quick to process the paperwork and provide me with a loaner while they make the repairs. I had an issue with some defects on my vehicle shortly after purchase and the Manager took care of everything to make sure I was satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Emily for the wonderful review!! We are so glad that our team was there to help you out, and we hope to see you again soon!! Enjoy your new vehicle!!

No Hassle Car Buying Experience

Today, my husband and I went to test drive a 2017 Infiniti QX60. We left the dealership with the car we wanted for the price we were looking for. Dennis Hunt was very professional - no hassle. I would recommend Dennis Hunt to anyone looking to purchase an Infiniti, he was very knowledgeable and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the wonderful review!! We are thrilled to hear about your amazing experience with our dealership, and are so glad Dennis was able to help you out!! Enjoy your new QX60!!

Sheehy Infiniti was terrific

I recently purchased a QX80 SUV at Sheehy Infiniti of Annapolis. My sales person Kalie Murphy was outstanding and I found every aspect of the dealership to professional and first class. I was not pressured in any way or rushed to make a decision, even though I went on four test drives before deciding on the QX80. I would highly recommend the dealership and particularly Ms Murphy who was patient and knew the product line very well. I have bought many vehicles, I rate Sheehy Infiniti as one of my best buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the awesome review!! We are so glad that Kalie was able to help you out, and we hope you enjoy your new QX80!!

2 Times a Good Deal

Dennis Hunt is the best salesman I've ever had when buying a car. His demeanor is calm, pleasant and very humbling. I've know him for 8+ years and every time I see him he is the same today as he was when we first met. I bought my wife a car in July 2015, when I came in to get an oil change.... then I sold my 2006 QX56, and told Dennis I'll be back later in the year to buy a truck.. No pressure calls, no haggle and no sales pitch.. When I was ready I just told him let's go for a test drive and what I wanted in my deal and the rest is history.. I truely appreciate the car buying process at Sheehy Infiniti... I'll be back in a few years :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the outstanding review!! We appreciate your kind words, and your loyalty!! We are so glad that Dennis was able to help you out once again, and we hope you enjoy your new vehicle!!

PROFESSIONALISM AT ITS BEST - Donna Gaston

Dennis Hunt made my car buying a wonderful experience. His knowledge of his product is exceptional. He was able,to answer all questions that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the awesome review!! We are so glad that Dennis was able to help you out, and we hope you enjoy your new vehicle!!

Car purchase and assistance from Geoff Robertson

Geoff was professional, responsive, easy to work with and a real asset to Sheehy Infiniti. I would recommend him and your dealership to anyone who asks. The purchase was perhaps the most pleasant I have had in my 30 or so car purchases. His willingness to work with us as well as the dealership staff's courtesy was really welcome. Thanks, Geoff. You are a pro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you David for the wonderful rating and review!! We are thrilled to hear about your great experience with our dealership, and are so glad that Geoff was able to help you out so tremendously!! Enjoy your new vehicle!!

There's a reason I come back...again...and again!!

The trade-in of my 2013 G37 for a new 2016 Q50 this weekend was the 5th vehicle I have purchased from Sheehy Infiniti of Annapolis and Dennis Hunt. There's a reason I keep coming back (and the cars are only a piece of it). Sheehy's customer service, attention to detail, and overall willingness to go out of their way to ensure my needs are met each and every time is unparalleled. This time around, I had arranged with Dennis to test drive the new Q60 Red Sport that had been delivered to the dealer the day prior in the hopes of comparing it to the Q50 Red Sport, and as always he did not disappoint. Suffice it to say, there is a 400hp beast of a sedan in my garage at the moment because Dennis, Chris, and the entire Sheehy team in Annapolis go above and beyond when it comes to their customers. For me, their professionalism and attentiveness will keep me coming back again and again! I cannot recommend this dealership, Dennis, Chris, and the entire sales enough! If you're in the market for a vehicle (new or used...I've bought both here), I wouldn't go anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Wow, thank you for the amazing review!! We are thrilled that you had such a positive experience with our dealership, and are so glad our entire team was able to help you out!! We hope to see you again soon, and enjoy your new vehicle!!!

A seamless transaction

If you are looking for a seamless and easy non-haggle car shopping experience this is where you want to come. I've purchased 3 vehicles already from them and they cater to my busy schedule. Both the sales and finance team are very upfront and candid with the customers. Willing to work with you!. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you Victor for the great review!! We are thrilled that you had such a positive experience with our dealership, and are so glad our team was able to help you out!! Enjoy your new vehicle!!!

Totally customer-focused

I'm a repeat customer, but this is the first time I'v'e worked with Dennis Hunt. I started the process over the phone, calling to talk about the process for turning in my lease and securing another Infiniti Q50 Hybrid. Dennis walked me through the process and invited me to come in at my convenience. Everything about the experience was top-notch. I knew what I wanted (though I did get a bit sidetracked by the gorgeous Q60 and the Q70. The dealership did not have the Q50 Hybrid AWD I wanted, so Dennis searched other stores on the east coast and found the perfect car in New York. I signed away my 2014 Q50, signed the lease paperwork for the 2016 (sight unseen!!!) and left the dealership with a loaner until my new car arrived. I've never bought or leased a car without seeing it first, but Dennis said hie had made sure the new car had everthing I wanted (and more!) so I confidently took him at his word. Picking up the new car was like Christmas! When I arrived a few days later, my baby was parked out front with balloons and a sign with my name! I felt special (as I always do at Sheehy Infiniti in Annapolis. I'm on my 5th Infiniti and I'll return for a 6th when the lease expires. Ask for Dennis Hunt -- he'll make the car search effortless and you will always be satisfied!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you Lynnette for the wonderful review!!! We are thrilled to hear about your amazing experience with our dealership, and we are so glad that Dennis was able to help you out so tremendously!! We hope to see you again very soon, and enjoy your new Q50!!!

Great service

i recently purchased another Infiniti from Annapolis Sheehy. This is my third car from this dealership. First, i will say that I have been very pleased with Infiniti and the performance, so I am a repeat customer. recently, my Infiniti was totaled in an accident. i had to get a new car. When I called the dealership, Dennis took my call, was extremely helpful and provided me with information on value of my car to help with the insurance. When I went into the dealership Dennis and Greg were a great help. Greg ended up being my salesperson. What impressed me most is he listened to what I wanted and did not try to "sell me." the service was excellent. They even took the time to explore a certified preowned, as well as new. Financing was totally trouble free. I am sure I will be a repeat customer again. From start to finish, they made this a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you Geri for the awesome review!! We value your loyalty, and are so glad that Dennis & Greg were able to help you out!! Enjoy your new vehicle!!