Reviews
Leighton was really great at helping me find what I
Leighton was really great at helping me find what I wanted and very patient with all my questions; 10/10 recommend!
Leighton was really great at helping me find what I
Leighton was really great at helping me find what I wanted and very patient with all my questions; 10/10 recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought a 2024 super duty from the dealership, the
Just bought a 2024 super duty from the dealership, the sales manager, Matthew Tudor was amazing and would definitely do business with them again and highly recommend using him.
Just bought a 2024 super duty from the dealership, the
Just bought a 2024 super duty from the dealership, the sales manager, Matthew Tudor was amazing and would definitely do business with them again and highly recommend using him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Duval Ford team strives for 100% customer satisfaction every day. Thanks Dht3338 for the 5 star recognition.
The technician called to ask if he could come earlier
The technician called to ask if he could come earlier than scheduled! He was so polite and changed the oil fast. He was also going to rotate my tires as a new purchaser this was all free for the 1st service. I just had my front brakes changed so the tires were rotated a few weeks earlier. I was surprised at how fast he changed the oil. There was not one drop of oil on my driveway when he finished! I highly recommend the mobile service.
The technician called to ask if he could come earlier
The technician called to ask if he could come earlier than scheduled! He was so polite and changed the oil fast. He was also going to rotate my tires as a new purchaser this was all free for the 1st service. I just had my front brakes changed so the tires were rotated a few weeks earlier. I was surprised at how fast he changed the oil. There was not one drop of oil on my driveway when he finished! I highly recommend the mobile service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks deeannelaw for the 5 star feedback for the Duval Ford Mobile Service team. We come to you at your home or office for routine maintenance.
Our salesman Steve did an outstanding job finding us the
Our salesman Steve did an outstanding job finding us the perfect vehicle. The entire process was handled remotely and Steve delivered the car to us which was 95 miles from the dealership.
Our salesman Steve did an outstanding job finding us the
Our salesman Steve did an outstanding job finding us the perfect vehicle. The entire process was handled remotely and Steve delivered the car to us which was 95 miles from the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duval Ford works with each customer to find the best vehicles and best delivery options for them. Thanks Al for providing Steve and the entire sales team with 5 stars.
Mobile pick up / delivery is great!
Mobile pick up / delivery is great! Service impeccable / communication excellent Got more than I asked
Mobile pick up / delivery is great!
Mobile pick up / delivery is great! Service impeccable / communication excellent Got more than I asked
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Duval Ford is proud to provide our Mobile Service program. Thanks coenews for the 5 star recognition.
I was interested in a used car that they have on their
I was interested in a used car that they have on their lot. I had found it on another website and I looked at the vehicle history before contacting them. The history showed that the car had been in an accident. Their website says that the car has never been in an accident. I mentioned that to the sales person. He lied and told me he fixed the error. I checked today, 5 days later, and the same error is still there. No thanks I will not deal with therm.
I was interested in a used car that they have on their
I was interested in a used car that they have on their lot. I had found it on another website and I looked at the vehicle history before contacting them. The history showed that the car had been in an accident. Their website says that the car has never been in an accident. I mentioned that to the sales person. He lied and told me he fixed the error. I checked today, 5 days later, and the same error is still there. No thanks I will not deal with therm.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Duval Ford is sorry for any confusion on your recent used car interest. Please reach out to Sales Manager Jeff Raynor 904-315-6577 to review your concerns in more detail.
Really Good sales Experience.
Really Good sales Experience. Excellent Information Delivered. Very well service. Detailed information and excellent customer support.
Really Good sales Experience.
Really Good sales Experience. Excellent Information Delivered. Very well service. Detailed information and excellent customer support.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks lalit for the 5 star recognition for the Duval Ford sales and service teams.
Steve was such a pleasure to work with!
Steve was such a pleasure to work with! He listened to everything I wanted, and didn’t try to push things that didn’t meet my needs. They also price their vehicles fairly and give a fair amount on trades rather than lowballing, which seems hard to find in the car industry! He and Duval Ford went above and beyond to find a vehicle that checked all of my boxes! I would absolutely recommend working with Steve at Duval Ford to anyone and everyone! He will do everything in his power to find the perfect vehicle to meet your needs and be everything you want! Thank you again for everything!
Steve was such a pleasure to work with!
Steve was such a pleasure to work with! He listened to everything I wanted, and didn’t try to push things that didn’t meet my needs. They also price their vehicles fairly and give a fair amount on trades rather than lowballing, which seems hard to find in the car industry! He and Duval Ford went above and beyond to find a vehicle that checked all of my boxes! I would absolutely recommend working with Steve at Duval Ford to anyone and everyone! He will do everything in his power to find the perfect vehicle to meet your needs and be everything you want! Thank you again for everything!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duval Ford appreciates your 5 star feedback for Steven and your recent car buying experience.
He was very professional, great with communication, and
He was very professional, great with communication, and made every effort to secure the best possible deal when purchasing a new car. Moreover, anyone willing to serve this country is undoubtedly an asset to any team. Our family is thoroughly impressed with his exceptional commitment and willingness to provide comprehensive guidance throughout the process of buying a new vehicle. We look forward to making another purchase next year.
He was very professional, great with communication, and
He was very professional, great with communication, and made every effort to secure the best possible deal when purchasing a new car. Moreover, anyone willing to serve this country is undoubtedly an asset to any team. Our family is thoroughly impressed with his exceptional commitment and willingness to provide comprehensive guidance throughout the process of buying a new vehicle. We look forward to making another purchase next year.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We could not say it better - thanks Angela for the 5 star shoutout for Tino and your Duval Ford car buying experience.
The dealership was clean and organized.
The dealership was clean and organized. Every associate that I encountered was professional and friendly.
The dealership was clean and organized.
The dealership was clean and organized. Every associate that I encountered was professional and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Duval Ford strives for 100% customer satisfaction every day, Thanks nasheedburgessthera for the 5 star recognition for our staff.
