Reviews
New service facility is top notch.
First, I am greeted with a smile. The Service Reps. listen to all problems and explain what might be causing them. If any work needs to be done (besides what the vehicle was brought in for) the Service Rep. brings this to your attention and will not proceed without your permission. I have always been very pleased with any work done on my vehicle. It's even better now that I get my vehicle washed as well. I would highly recommend Kia vehicles and Kia Service to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marion, I am happy to hear your time spent with our service team was pleasant. If you have any questions or concerns, please come back to visit us. We really appreciate your recommendations and we look forward to seeing you in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
2016 optima
The sales consultant and the business manager treated me as if they knew me I felt at home. I'm happy with the customer service and attention I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Iris, we appreciate your kind words about the entire team. Thank you for choosing Power Kia for your vehicle needs. Enjoy your new vehicle! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Very pleased with my recent purchase
I was so happy when Jim took over and went over all the goodies this car has to offer. He explained so many things that I did not know even existed on the Soul. I owned my Kia Sorento for 10 years and am now happy to be driving a Kia again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elene, thank you for taking the time to give us feedback on your latest purchasing experience at Power Kia. We're glad to hear that Jim was able to give you an overall positive experience. Thank you for your business and enjoy your new Soul! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Power Nissan, Salem Or
Had my initial 5,000 mile service done. In addition it was noted that a recall was checked and in good condition. The waiting are was very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roxanne, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Maintenance
Unlike my last visit with I believe his name was Tim. . Jason was amazing helpful, kind and treated me with respect!! Because of Jason I will be back more often! I would him to know how much I appreciated him.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
very helpful
They accommodated me at the last moment and got me fixed up the same day, even though they were short handed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Theodore, thanks for your kind words! We appreciate our entire team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
great service
Iam glad Herman was there to help us go home with our new car great experience for our first new car purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Flavio, thank you for your review. We're glad to have Herman on our team and that we could provide you with an excellent car buying experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
great service
Friendliness of staff. Appointment was quick & easy to make & the repair was handled quickly & with a smile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gayle, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service, nice facilities, clean
Staff is very friendly. While I was waiting a salesman chatted briefly; several walked through and smiled. The service was done in the amount of time they said it would take. He explained the work that was done and that I should be aware brake pads are getting low. All staff was friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sally, thanks for your awesome review! I'm very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Quick, cheerful and the works done right
Quick,cheerful,done right, nice waiting area with good coffee and a remote so I'm not stuck with bad TV and even a deck of cards.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joyce, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765