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Gary Yeomans Ford

(2,018 reviews)
Visit Gary Yeomans Ford
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–7:30pm 7:00am–5:00pm
Tuesday 8:00am–7:30pm 7:00am–5:00pm
Wednesday 8:00am–7:30pm 7:00am–5:00pm
Thursday 8:00am–7:30pm 7:00am–5:00pm
Friday 8:00am–7:30pm 7:00am–5:00pm
Saturday 8:00am–7:00pm 8:00am–12:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 219-3669 (877) 219-3669
Used (877) 279-1192 (877) 279-1192
Service (386) 868-4263 (386) 868-4263

Reviews

(2,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Yeomans Ford from DealerRater.

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Amazing experience.

Amazing experience. Michael “Congo” is the man. Best truck buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Lincoln! We look forward to your next visit! Take care!

I got myself a new Expedition today and it was a fun

I got myself a new Expedition today and it was a fun experience no stress no buyers remorse!! 100% satisfied!! Thanks to Elliot Irby & Sam Teel!! Great customer service from everyone! Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Lincoln! We look forward to your next visit! Take care!

Billy Budd and Pat in finance (commercial truck div) are

Billy Budd and Pat in finance (commercial truck div) are an amazing team. Always 100% for me whenever I go there and I have bought over ten vehicles through them so far and the same reasons I keep going back. Pat, even with his health issues gives it his all ever time getting me the best in financing. Billy always trying to find me exactly what I want and when I don’t get even for my trade or I need them to come down on their price he always goes to bat for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Gary Yeomans Ford Lincoln for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

KING OF THE BEAST

Great experience buying our new truck. AKA the White Lion, because she roars!!!! Our salesman John Ostuw really knew his stuff when it came to trucks. He was friendly, took his time with us, and also helped us get a great deal. It turns out John is a captain and knows just as much about fishing as he does trucks. GREAT GUY !!! I usually don’t write reviews but this guy deserves your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, we're glad to hear our staff took such great care of you! Here at Gary Yeomans Ford Lincoln we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Had some trouble with my car and needed advice.

Had some trouble with my car and needed advice. My salesman Billy Budd for over 25 years helped me thru the bodyshop process. Car is back in my garage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Lincoln and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Go Austin! Got me threw the swamp!

Just wanted to say Austin is awesome! Helped with all my needs and wants today! Thanks dude! Hope he's with y'all for a long time! Watch out for those alligators!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Gary Yeomans Ford Lincoln. We are always more than happy to assist you if anything else comes up. Take care!

Make sure you are completely satisfied before leaving

Make sure you are completely satisfied before leaving with your new vehicle. They show no urgency or much care to convenience you after, even when they cause the damage at the dealership at time of delivery. Satisfaction once you leave is not their top priority. After waiting 11 months I got the call my 2022 Bronco Wildtrack was finally there, on December 7th. I test drove and looked the Bronco over and it was perfect!! I went to the finance office and the Bronco went for detailing. After closing the deal I came out to find their detail folks had scratched the hood decal, ugh! They said it was a residue from detailing......but they could not remove it....it was scratched. Of course they said they would take care of it and I asked for something in writing....they said it wasn't necessary, they would be in touch the next day. Luckily I took a picture of the sales manager and the sales person trying to rub out the scratch. I heard nothing until day 5, I received a call from their customer satisfaction member asking why I hadn't completed the experience survey. He knew nothing about the incident and I told him I would reserve my survey/comments until the situation was satisfied.Then the ball starts rolling, new decal is ordered. December 20th, decal arrives and the soonest they can install is 4 weeks out on January 24th. Seems like a long time to put on a sticker, but I wait patiently. I drop the vehicle off on my appointment a Tuesday, a couple hours later I get a call that they can't install it until Friday. I asked the service person what they could do to help me out, my wife can't take another morning off work to pick me up after dropping off and I can't wait for the shuttle to get me back. He said I can leave it through Friday...then how do I to commute without a car for three days? I pick-up the Bronco and call again next day to explain I can't arrange getting the vehicle there again with a direct ride back to my office......they could care less and offered nothing besides their shuttle that runs on their schedule and makes other stops. I reached out to the salesperson, maybe they could arrange a loaner or demo or give me a ride.....not even a call or text back!! This is just bad business. Now the purchase survey has expired and I can't leave a rating.....maybe that's why they could careless. Lesson learned! I strongly feel they can do better when they caused the damaged, then could not repair on the appointment they made 4 weeks in advance. I don't expect something crazy like a new vehicle, just some consideration of convince since they failed to deliver, twice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Satisfaction once you leave is not their top prior

Make sure you are completely satisfied before leaving with your new vehicle. They show no urgency or much care to convenience you after, even when they cause the damage at the dealership at time of delivery. Satisfaction once you leave is not their top priority. After waiting 11 months I got the call my 2022 Bronco Wildtrack was finally there, on December 7th. I test drove and looked the Bronco over and it was perfect!! I went to the finance office and the Bronco went for detailing. After closing the deal I came out to find their detail folks had scratched the hood decal, ugh! They said it was a residue from detailing......but they could not remove it....it was scratched. Of course they said they would take care of it and I asked for something in writing....they said it wasn't necessary, they would be in touch the next day. Luckily I took a picture of the sales manager and the sales person trying to rub out the scratch. I heard nothing until day 5, I received a call from their customer satisfaction member asking why I hadn't completed the experience survey. He knew nothing about the incident and I told him I would reserve my survey/comments until the situation was satisfied.Then the ball starts rolling, new decal is ordered. December 20th, decal arrives and the soonest they can install is 4 weeks out on January 24th. Seems like a long time to put on a sticker, but I wait patiently. I drop the vehicle off on my appointment a Tuesday, a couple hours later I get a call that they can't install it until Friday. I asked the service person what they could do to help me out, my wife can't take another morning off work to pick me up after dropping off and I can't wait for the shuttle to get me back. He said I can leave it through Friday...then how do I to commute without a car for three days? I pick-up the Bronco and call again next day to explain I can't arrange getting the vehicle there again with a direct ride back to my office......they could care less and offered nothing besides their shuttle that runs on their schedule and makes other stops. I reached out to the salesperson, maybe they could arrange a loaner or demo or give me a ride.....not even a call or text back!! This is just bad business. Now the purchase survey has expired and I can't leave a rating.....maybe that's why they could careless. Lesson learned! I strongly feel they can do better when they caused the damaged, then could not repair on the appointment they made 4 weeks in advance. I don't expect something crazy like a new vehicle, just some consideration of convenience since they failed to deliver, twice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Larry, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Gary Yeomans Ford Lincoln. We would like to make this up to you, if we still can. Please reach out us at (386) 253-6771 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

Loved working with Jason Sheppard for the purchase of our

Loved working with Jason Sheppard for the purchase of our new Ford Mustang. He was very knowledgeable and helpful (even though we got him stuck in the back seat and had to practically pry him out - lol). Jason was professional and made everything seamless. Tony Sakounthong was great too getting all the financing together. Could not have had a better experience. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Lincoln! We hope you have a great day!

Vasu was a kind hearted attentive Sales professional.

Vasu was a kind hearted attentive Sales professional. I had the chance to work along him at Ford. I wish more salesmen were like him. I learned from him and he always had a kind word or a wise answer. May the angels keep you warm my friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback about Gary Yeomans Ford Lincoln! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!