Reviews
Write a reviewI was starting from scratch...
I went there as a first time buyer nervous, but what sold me was the statement on the ad for the car I wanted to look at. "This is the price, no hidden fees." I took the chance on a great deal and the gentlemen of the company made sure to walk me every step of the way so I can comfortably drive away with no worries. A solid buy all the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Working through the problems
I had purchased a 2011 Chrysler 200 . The car was everything I expected and more . Recently I ran into a few problems with the car however I bought the car back. Presenting the issue to Robert he examined the issues with his staff and they resolved all the issues at hand. I can’t tell you how thankful we chose performance auto to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Used Car Experience
We had a great experience with Robert the GM of Performance Auto, Honest and up front about the process. He got my mom into a Used Jeep Liberty, and she couldn't be happier. The bank process was easy, we got a loan approval no problem and with a great payment plan at that. We were in our vehicle in no time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
jeep wrangler
Rob was the best he made the buying process easy. My daughter LOVES her jeep. great group of guys. There to help in anyway they can
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience, couldn't ask for more!!
I traded in, and purchased a car from performance auto. I was so impressed with the dealership that I felt the need to submit a review. The process was straight forward, honest, and easy as could be. Everything was taken care of in an accurate and professional manner, All my questions/concerns were answered, and I was driving my new (to me) car home in no time at all!! Keep up the good work, I'll be back when I'm ready for my next veicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great, painless experience!
I traded in, and purchased a car from performance auto. I was so impressed with the dealership that I felt the need to submit a review. The process was straight forward, honest, and easy as could be. Everything was taken care of in an accurate and professional manner, All my questions/concerns were answered, and I was driving my new (to me) car home in no time at all!! Keep up the good work, I'll be back when I'm ready for my next veicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend Rob the GM at performance auto
Rob at Performance auto worked hard to get us an awesome car at an amazing price. He made buying a car easy. He took the time to explain the whole thing from beginning to end. Thank you Rob I will recommended you and performance auto every time. ��️‍�������� I’m loven my new 2011 Nissan Juke turbo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Restored my faith in honesty......
A couple of months ago I was in the market for a used auto,I came across an impala ss that i've wanted for a long time. The experience of buying a car is nothing new to me,I myself am in the automobile repair buisness ,have been for 30 years.(I am on the repair end,an ASE certified technician)The buying process was flawless,no haggle,Rob even lowered the price of the car because he knew what i could afford at this time.I know buying a used auto is a risk,especially with over 100k on the clock, but i road tested the car and nothing was out of place and proceeded to buy the vehicle.I was given a 30 day warranty on it(although by state law it was not required).All was great until 38 days later.........on my way to work the vehicle just stopped,i had no foward gears,keep in mind no warning,vehicle never exhibited any issues....but that is the chance i took buying used. No one could have predicted this, no one can tell you that a piece of machinery will not fail at some point...its just the way it is. I called Rob immediately and was asked to get the car to him(im thinking here we go, im going to tow it there and be told there is nothing i can do for you because it is just out of the warranty period)after pondering it in my head for a little while, speaking to rob over the phone numerous times,i finally towed it to him.(keep in mind,i could fix this myself but wanted to see what would happen)In the past ive never had a good experience with used car dealers(buisinesswise). After a few days(holiday week)Rob had called me to tell me that the car needed a transmission(i figured)...then WOW he called me back a few days later and told me it was done!!!Rob had put a transmission in!!!(at no charge to me!!!)This is not the way i expected it to go, I thought there was going to be a fight(even though i had no recourse,no warranty at this point).Rob ,you proved me wrong.....I have a new found faith in humanity. I am learning to trust again(but will never let my guard down)Thank you for all that you have done. I will always reccomend my customers to you if they are in need of a used auto. Rob, you are a gentleman. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Satisfied Customer
I had a bad situation with my car and I needed something fast. After meeting with a few other dealers I was given Rob's information. He spoke to me after hours on a Friday evening and after hearing my story had me in first thing Saturday morning. The cars I wanted to see were out and by early afternoon I was driving away in a Jeep I absolutely love. The car exceeded my expectations as did the service. Rob was not trying to sell me a car, he was concerned about my particular needs and would not sell me something that was not practical (believe me I asked!) he made the entire process so easy I couldn't believe I would be able to take the car that day! It was a wonderful experience I would, and have already, recommended this dealership and its staff to anyone looking for a quality used car that suits your needs and not the needs of a salesman's wallet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Best place to buy a car. All of the staff were exceptional , especially Robert, he was professional but also personable he was not your typical salesman GM. He treated you like a friend, explaining everything from the banking to the car itself so we knew what was what, I would recommend Performance Auto Inc to everyone. I have been to many auto stores and never had a experience like this.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase