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Long-Lewis Ford Prattville

(179 reviews)

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Long-Lewis Ford Prattville from DealerRater.

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New mustang

Was a no hassle experience with truly friendly folks. I got a good trade in value on my old car and a good rate on the new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New tru6

This dealership went through some rough times but now under new ownership it has really turned around everything is great salesman mark super effort management was great I would now reccomend this dealership to anyone looking for new or used car or truck or just to stop in and say hi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying experience Ford 250 4x4 Supercrew was grea

NO hassle purchase, NO hidden cost, GOOD trade-in amount, very good experience. If they don't have it they will find it for you. Explained all details to the max.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New mustang

I would like to thank Edward Cumbie @ long Lewis river region for my new 2019 Mustang I really like this car it is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

They had just what we were looking for. Everything was great from the time we pulled up until we closed the deal. Dj Williams is very professional and a great asset to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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An awesome dealership

This is an awesome dealership to purchase a new automobile from. From the moment I arrived at the dealership, until I purchased my vehicle (2018 Ford Explorer Limited) I had a professional, knowledgeable, and courteous sales team that walked me through the entire process of picking out and purchasing my new vehicle. I highly recommended Long-Lewis Ford to anyone looking for a vehicle, and I definitely will be doing business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Traded in my old truck and came out with a new one

Long Lewis is a genuine dealership which I highly recommend anyone looking to buy or lease to go there! They are professionals at what they do and you will leave there happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

I took my car in for repair and started looking at new cars while I was there. Michael Kennedy was the salesman that came to help us. HE WAS AWESOME!!!! Kimd, very helpful, not pushy, and wanted to make sure that I got what I wanted. I will definitely refer to him and use him again!!! I told him some requirements of what I wanted and he did the rest and got me EXACTLY what I wanted and I love it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good pricing, great people

We had been searching for a truck for about a month visiting 3 local Ford dealers, calling dealers within 100 miles, and on the internet. We really didn't have any luck until we decided to stop at Long-Lewis Ford and speak will a sales rep. Bobby Brown did a fantastic job finding a truck (somewhere in Georgia) that met all of our requirements. We've purchased all but one of our vehicles at Long-Lewis Ford (and it's predecessor Gilmore Ford) since 1987. Good pricing and great people just have us coming back again and again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Keep it or trade it

I had wanted an suv...checked several dealers...they were just too much so I decided to keep my 17'mirage for another year My salesman left me a message...so I went to the dealer got more rebates on a Focus 2018 ...love this car...maybe get an suv in a few years when the wheels fall off this one...great deals and interest rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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