Reviews
Amazing customer service!!! My service adviser Waleed was...
Amazing customer service!!! My service adviser Waleed was detailed, efficient and so friendly. I will only have my 2021 Crosstrek serviced at AutoNation Subaru! Thank you for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
They fixed everything and kept me in the loop so no...
They fixed everything and kept me in the loop so no surprises. My 12 year old Outback drives like a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
First time I bought a Subaru and the service and people...
First time I bought a Subaru and the service and people were great both on sales and service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Customer service was great! My service advisor gave me...
Customer service was great! My service advisor gave me cost options and took time to answer my questions. All of them. Thanks, Ean!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
I can honestly say that I received some of the most...
I can honestly say that I received some of the most genuine customer service I've ever experienced. Not only did Bryan make this as easy of an experience for me as possible, but the entire team played a hand in helping me make sure I walked out of there with my dream car and an excellent experience to the best of their ability! From start to finish, this team deserves recognition!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great Subaru Dealer,Everyone who works here are totally...
Great Subaru Dealer,Everyone who works here are totally professional,and courteous..This is my second car purchase.Keep up the Good work!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
The rep from the dealership service department was very...
The rep from the dealership service department was very polite and my vehicle was done before it was promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Arapahoe. If you're ever in need of more help, please let us know! Take care!
I have bought 2 new cars from this dealership over the...
I have bought 2 new cars from this dealership over the years because of my experiences throughout my ownership. I have had Auto Nation Subaru do all of the maintenance on my car because of my relationship with them. They are helpful, honest and very accommodating. The service department is so clean and so comfortable as you wait for the service to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
I purchased my 2018 Outback 3.6 here and have never had...
I purchased my 2018 Outback 3.6 here and have never had it serviced anywhere else. One of the best things about this dealership is that you are assigned to a service person who continues with you from one visit to the next. They have a pleasant waiting area. They are good about calling and keeping you posted about the statue of your repair. They are not perfect, of course. Not too long after I purchased the car, I noticed that the Bluetooth always skipped while playing music. I took it back several times and they even replaced the entertainment system! I finally learned from a friend that one has to connect the smart phone to the car with a cable. Upon further research, I noticed that it was in the car's manual. How is it that no one knew this?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
We own 2 Subarus and have taken them in for a needed...
We own 2 Subarus and have taken them in for a needed Starlink upgrade. They screwed up both times and ended up having to replace the DCU. On my Outback they told me I needed to have the battery replaced at a cost of $200 for a battery that will only last 20 months. What a rip off! I will never buy another Subaru and I will never go to Autonation Subaru again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Dave, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6119 to discuss what we can do to help.
No thank you. We've had two recalls done at your dealership and both were screwed up. I no longer have any confidence in your "technicians" and I'm stuck with a 2-year battery that cost me the outrageous sum of $200.