Reviews
Great service and I really appreciate the use of a loaner
Great service and I really appreciate the use of a loaner car. Haley is amazing.
Great service and I really appreciate the use of a loaner
Great service and I really appreciate the use of a loaner car. Haley is amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a customer that has been loyal to this
I have been a customer that has been loyal to this dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the years. They always go the extra mile(s) to come to Auburn to get our cars for servicing which is why we have four Mercedes vehicles with them. Purchasing is never a hassle and mostly done via phone. Absolutley love Merceds of Columbus and Evelyn has always provided a great experience as well.
I have been a customer that has been loyal to this
I have been a customer that has been loyal to this dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the years. They always go the extra mile(s) to come to Auburn to get our cars for servicing which is why we have four Mercedes vehicles with them. Purchasing is never a hassle and mostly done via phone. Absolutley love Merceds of Columbus and Evelyn has always provided a great experience as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
After expressing some concerns about my last visit to the
After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiving. Robert in the service department went the extra mile and provided the warranty company all of my oil changes that I had located in my glove compartment. He continued to advocate on my behalf and the warranty company paid for the repairs. The cold start noise and skipping are now gone. Thank you Rick Garcia
After expressing some concerns about my last visit to the
After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiving. Robert in the service department went the extra mile and provided the warranty company all of my oil changes that I had located in my glove compartment. He continued to advocate on my behalf and the warranty company paid for the repairs. The cold start noise and skipping are now gone. Thank you Rick Garcia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is always a pleasure to do business with this
It is always a pleasure to do business with this dealership. We will remain customers.
It is always a pleasure to do business with this
It is always a pleasure to do business with this dealership. We will remain customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service thank you, Great service thank you, Great
Great service thank you, Great service thank you, Great service thank you, Great service thank you,
Great service thank you, Great service thank you, Great
Great service thank you, Great service thank you, Great service thank you, Great service thank you,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are delighted to hear that you were pleased with the service at Mercedes-Benz of Columbus. We appreciate your support and look forward to seeing you again
Dominique is the man!
Dominique is the man! Goes way above and beyond and I couldn’t be more grateful. Highly recommend
Dominique is the man!
Dominique is the man! Goes way above and beyond and I couldn’t be more grateful. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled to hear that Dominique went above and beyond to assist you. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to serving you again in the future!
Great staff and service department.
Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!!
Great staff and service department.
Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!
The service is the best.
The service is the best. The wait area is very nice and quiet! Always a pleasure to visit this dealer! They value my time and get me in and out very fast!
The service is the best.
The service is the best. The wait area is very nice and quiet! Always a pleasure to visit this dealer! They value my time and get me in and out very fast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Thank you for your fantastic feedback! We're delighted to hear that you consider our service the best and appreciate our nice and quiet waiting area. We strive to value your time and ensure a fast and pleasant experience. It's always a pleasure to have you visit our dealership, and we look forward to serving you again soon!"
Purchasing my first vehicle at the age of 16, raising 4
Purchasing my first vehicle at the age of 16, raising 4 kids and owing a business, I have purchased many, many vehicles over the past many years. If this transaction with Evelyn was not the best, it was equal to the best. Professional, efficient, hardworking and of pleasant personality, she neither pestered (which some do) nor acted like we were bothering her (which some do). I'd like to also commend Mike (sorry, missed his last name) who delivered the vehicle to us. Very professional and friendly. Having someone such as Evelyn and Mike on their team reflects well on the management of Mercedes Benz of Columbia.
Purchasing my first vehicle at the age of 16, raising 4
Purchasing my first vehicle at the age of 16, raising 4 kids and owing a business, I have purchased many, many vehicles over the past many years. If this transaction with Evelyn was not the best, it was equal to the best. Professional, efficient, hardworking and of pleasant personality, she neither pestered (which some do) nor acted like we were bothering her (which some do). I'd like to also commend Mike (sorry, missed his last name) who delivered the vehicle to us. Very professional and friendly. Having someone such as Evelyn and Mike on their team reflects well on the management of Mercedes Benz of Columbia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!
Josh made my car purchasing experience, smooth, and
Josh made my car purchasing experience, smooth, and seamless. I would definitely return to this dealership.
Josh made my car purchasing experience, smooth, and
Josh made my car purchasing experience, smooth, and seamless. I would definitely return to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Josh! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!