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Hayes Chrysler Dodge Jeep RAM - Baldwin

(539 reviews)
Visit Hayes Chrysler Dodge Jeep RAM - Baldwin
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(539 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hayes Chrysler Dodge Jeep RAM - Baldwin from DealerRater.

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Hayes Chrysler dodge jeep of baldwin

Adam was awesome. Very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quality dealer with great employees!

Jacob was fantastic to work with! We came in and had a good idea of what we were looking for as far as a vehicle and he was knowledgeable about the vehicle, facilitated a stress free test drive, and a non pressure induced buying experience. I would recommend anybody to Jacob and Hayes if they are looking to buy a vehicle. John also did a fantastic job fully explaining all areas of financing and made that as stress free as possible as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest effort to correct cars problem...

I’ve had a loose gas cap light on my car several times since new purchase. Made appointments before but light goes off so canceled said appointment. This time it came on and stayed on. Made appointment for trouble light per owners manual which says see dealer for service to prevent possible damage to fuel and emissions systems. Sure enough on day of appointment the light was out. I showed up for the scheduled appointment. During the day Shane called and kept me informed of what was going on. By the end of day was called and told several test had failed to find source of problem. In the future I needed to make a effort to bring my car in when light is on so they can download the particular trouble code so the light source can be repaired. I was told in detail what was done and the part replaced trying to correct gas cap light I do feel the maintenance crew did the best they could to correct the cars problem. I live 3 miles from the dealership and will return car if the loose gas cap comes back on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Need Help

When i need help , they where amazing and took my car in right away. Wonderful people working they! I appreciate the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy With Hayes in Georgia

Chris and his staff in the Dodge/Chrysler service department are excellent to work with. I was having problems with my 2011 Dodge Dakota so I took it in to them. They checked everything they could and found there were no repairs necessary, it was just an old truck. Most repair facilities would have "performed" unnecessary repairs and I wouldn't have known any difference. I recommend this facility for all repairs and purchases. I have purchased three vehicles through this dealership and they are always top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic Dealership

Hayes in Alto is the only place we take our vehicles to for service and the only place we will buy from! All of the staff there, including service, etc., go above and beyond to help you and explain everything to you. I cannot say enough good things about Hayes. Ron our salesman and Kevin were awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfaction

Easy to make an appointment and usually work completed in a timely manor. Friendly Staff and Service people very good a explaining what needs to be done and how they are going to handle it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dodge Ram service.

Very professional and courteous. I have a good experience at both the Lawrenceville and Baldwin dealerships. I highly recommend Hayes to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer experience review

great dealership. could use more dodge and ram new vehicle inventory however

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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buyer

the best I have ever had with a dealership and I have bought many vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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