Reviews
Great customer service and very friendly staff.
Great customer service and very friendly staff. Tom and Arturo just to name a few.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Arthur, for the fantastic review! We're thrilled to hear about your positive experience with our team at Modern Nissan of Lake Norman. Tom and Arturo are valuable members, and we're delighted they made your visit memorable. We look forward to welcoming you back in the future and appreciate you choosing us for your automotive needs. The Modern Nissan of Lake Norman Team
Seamless is best word to describe.
Seamless is best word to describe. Had to drop off car and then go out of town for a few days. They made sure car was ready for me when I returned. Also when I came back it was raining hard. They were nice enough to bring my car to me under the shelter and loaded my suitcases into truck for me. Tom Ellis is an amazing service employee and he even remembered and asked me how my trip was when I returned. Love the personal touches.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the fantastic review, Bobbie! At Modern Nissan of Lake Norman, we strive to provide seamless and exceptional service to all our customers. We are delighted to hear that you had a positive experience with us, and that Tom went above and beyond to make your visit special. We truly appreciate your kind words, and we look forward to welcoming you back next time. Safe travels! The Modern Nissan of Lake Norman Team
Ray kept me up to date on time it would take to complete
Ray kept me up to date on time it would take to complete services & went over all facts in detail with me. THANKS RAY!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Nissan of Lake Norman! We appreciate your 5-star review and are thrilled to hear that Ray provided you with excellent service. We're delighted to know that he kept you informed and went over all the details. We look forward to assisting you again in the future. Sincerely, The Modern Nissan of Lake Norman Team
I have been dealing with Daniel Gomez over the past
I have been dealing with Daniel Gomez over the past several years and he always does his best to help resolve my issues. He always takes the time to try to understand the problem so we can get it corrected in a timely manner. One other aspect to Modern Nissan is I do feel they have a great service team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Thomas, for the fantastic review of Modern Nissan of Lake Norman! We truly appreciate your loyalty and kind words about our service team. We're thrilled to hear that Daniel Gomez consistently goes above and beyond to assist you. We look forward to continuing to provide you with top-notch service in the future! The Modern Nissan of Lake Norman Team
The dealership attendant was polite and friendly.
The dealership attendant was polite and friendly. I loved the fact that the waiting room was clean and it was design for customers to see the mechanic work on your car. With that said the mechanic was very thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Derek Morrison, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Friendly employees.
Friendly employees. They were all so nice and washed my embarrassingly dirty car! I liked being greeted at my car upon arrival. The previous dealership I used when I worked in Statesville NC wouldn't even acknowledge you until you went in the building. Never washed the car either. It's those little things I tell people about- it makes a difference. Thank you for doing that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kimberley, for sharing your positive experience with us at Modern Nissan of Lake Norman on CarsDotCom and for highlighting the friendliness of our employees. We are delighted to hear that you appreciated the little things, like being greeted at your car and having your car washed. We strive to provide exceptional service, and we look forward to welcoming you back in the future. Your feedback means a lot to us! Sincerely, The Modern Nissan of Lake Norman Team
All issues took care in one day and got a courtesy car
All issues took care in one day and got a courtesy car washed at the end👍 Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Nissan of Lake Norman, Tam! We are glad to hear that we could address all your issues promptly and that you enjoyed our courtesy car wash service. We look forward to serving you again in the future! Regards, The Modern Nissan of Lake Norman Team
The gentleman (Daneil Gomez) that helps me everytime I
The gentleman (Daneil Gomez) that helps me everytime I need information and help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Nissan of Lake Norman and for the 5-star review, Martha! We're thrilled to hear that Daneil provided you with excellent service. We look forward to assisting you again in the future! Sincerely, The Modern Nissan of Lake Norman Team
My salesperson (Shavodney or Ms V) was an absolute
My salesperson (Shavodney or Ms V) was an absolute pleasure to work with. She answered all of my questions and she never once tried to persuade me to focus on something other than what I was interested in which is a rarity in today's sales environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William Thomas, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Danny Gomez it's that simple.
Danny Gomez it's that simple. He is awesome and I would recommend him to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Danny greatly values your recommendation! We're here for all your automotive needs at Modern Nissan of Lake Norman. Feel free to spread the word about your positive experience with us! The Modern Nissan of Lake Norman Team