Reviews
Excellent salesmen and the best technicians!
Excellent salesmen and the best technicians! 10/10 recommend this dealership! They made it easy!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow thank you so much, Emma! It is great to see that you had such an awesome experience and both sales and service team took excellent care of you. We really appreciate your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!
Thank you for good service.
Thank you for good service. Your service people addressed all my requests. Thank you for your good service. I will come here again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You are more than welcome, Joan! We’re glad to hear that our team addressed all your requests and provided you with good service. We appreciate your intention to return and look forward to assisting you again in the future. If you need anything else, please don’t hesitate to reach out!
Very consistent great service.
Very consistent great service. Newly renovated dealership with an amazing customer waiting area. Very friendly and attentive staff. I highly recommend Kelly Nissan of Woburn.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Nissanguy! First, we wanted to say what a great username that is! Second, we want to reach out and say thank you for taking the time to share your recent experience with us! We're happy to hear that you consistently receive great service at Kelly Nissan of Woburn. Our newly renovated dealership and amazing customer waiting area are designed to enhance your experience, and it's wonderful to know you appreciate them. Your kind words about our friendly and attentive staff mean a lot to us. Thank you for your high recommendation!
Love this dealership.
Love this dealership. Love the new remodeling areas. Nice upgrade. Modern & clean. Had 70k mile service done plus rear brakes. All done in good time & very detailed description of work done. Brianna my rep was very nice. I highly recommend this place. Been going here for 4 yrs now. Alan the service mgr is great to work with too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Ruth! We're happy to hear that you love our dealership and the new remodeled areas. We're glad that your 70k mile service and rear brakes were completed in good time with a detailed description of the work done. Brianna and Alan are indeed valuable members of our team, and we're glad to hear they provided you with excellent service. We appreciate your recommendation and look forward to continuing to serve you for years to come!
Will always bring my nissan to this location' they always
Will always bring my nissan to this location' they always do great work and are very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Brian! We just wanted to reach out and say thank you! it is great to know that you continue to experience top-notch service and are always well taken care of. If there anything else we can do for you, please do not hesitate to reach out!
After close to 6k in services (that included a tire
After close to 6k in services (that included a tire replacement) I picked up my vehicle to find a tire sensor warning light. I was quoted $179 for a diagnostic and $104/tire to reset. No explanation as to why that light was illuminated. This was not an existing issue and I am beyond appalled that no action was taken on the matter despite being told that “everything via ready to go and no indicator lights were on” prior to pickup. A little accountability would go a long way.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Woburncustomer2024, thank you for taking the time to leave us feedback about your experience with us as it provides us areas to improve. We hope to be of service to you again in the future. Best wishes, Kelly Nissan Of Woburn
Great job!
Great job! They did my oil change and replaced my windshield wipers ! The service was quick and done well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thank you for sharing your positive experience at Kelly Nissan of Woburn! We're glad to hear that your oil change and windshield wiper replacement were completed quickly and to your satisfaction. Our team works hard to provide efficient and high-quality service, so it's rewarding to receive your feedback. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
I always get exceptional service for my car that I
I always get exceptional service for my car that I purchased at Kelly Nissan. Everyone is top notch here. I highly recommend you buy and maintenance your vehicle here. Thank you Kelly Nissan!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey John! We just wanted to reach out and say thank you for taking the time to share this with us! Providing top-notch service to our customers is always our priority, and we're thrilled to have earned your recommendation. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!
Excellent and prompt service.
Excellent and prompt service. Thank you. I appreciate the extremely courteous service. The facility was extremely clean as well. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Those are both qualities we strive for here, Nancy! Thank you for much for taking the time to share this with us - if there is anything else we can do for you, please do not hesitate to reach out!
The service department is absolutely horrible.
The service department is absolutely horrible. AVOID at all costs, they are dishonest and don't stand behind their word or their work.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We have reviewed are call logs and our database and have nobody in our system with this name and we have not had anyone call that was upset over the past few days. This review is not an accurate review of Kelly Nissan of Woburn, our staff or the outstanding level of services that provide.