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Meet Jon Chiavelli

Jon Chiavelli headshot
Sales Manager
(28 reviews)
Industry experience 19 years
Dealership experience 8 years

Reviews

Amazing experience working with Cole everyone was

Amazing experience working with Cole everyone was friendly and helped me get my car easily

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Jose! We're so glad to hear that Cole and the team made your car buying process smooth and easy. We truly appreciate your feedback and look forward to serving you again in the future. Enjoy your new car!

Buying a car can be a stressful experience…but not today!

Buying a car can be a stressful experience…but not today!! Cole, John and James made our experience easy. Thank you very much!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Bob! We're thrilled that Cole, John, and James could make your car-buying experience a breeze. We know it can be a big decision, and we're glad our team helped make it enjoyable and stress-free. If you need anything down the road, please don’t hesitate to reach out. Congratulations on your new car, and welcome to the Kelly Nissan family!

Thank you for good service.

Thank you for good service. Your service people addressed all my requests. Thank you for your good service. I will come here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

You are more than welcome, Joan! We’re glad to hear that our team addressed all your requests and provided you with good service. We appreciate your intention to return and look forward to assisting you again in the future. If you need anything else, please don’t hesitate to reach out!

I dealt with Chelsea she was professional and very

I dealt with Chelsea she was professional and very informative. Nicole online sales was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That is great to hear, em69112! We're thrilled to learn that Chelsea and Nicole provided you with professional and informative service. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

Great job!

Great job! They did my oil change and replaced my windshield wipers ! The service was quick and done well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, thank you for sharing your positive experience at Kelly Nissan of Woburn! We're glad to hear that your oil change and windshield wiper replacement were completed quickly and to your satisfaction. Our team works hard to provide efficient and high-quality service, so it's rewarding to receive your feedback. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!

I always get exceptional service for my car that I

I always get exceptional service for my car that I purchased at Kelly Nissan. Everyone is top notch here. I highly recommend you buy and maintenance your vehicle here. Thank you Kelly Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey John! We just wanted to reach out and say thank you for taking the time to share this with us! Providing top-notch service to our customers is always our priority, and we're thrilled to have earned your recommendation. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!

Jesus, has the best customer service mindset!

Jesus, has the best customer service mindset! He does a great job managing customer expectations and is always gives solid advice. A natural people pleaser! Jesus has earned my family’s trust! Thanks for your service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience, RV! We're thrilled to hear that Jesus provided you with excellent customer service and that he has earned your family's trust. We'll be sure to pass along your kind words to him. If there's anything else we can do for you, please let us know!

It’s always a pleasure being greeted by Jesus’ welcoming

It’s always a pleasure being greeted by Jesus’ welcoming smile. He explains everything in detail and goes above and beyond to help out whenever I bring my car for service at Kelly Nissan… he makes me feel like family 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Sandy! We strive to make every customer feel valued and at home, and we're glad that Jesus's warm demeanor and helpfulness made a positive impact. Your satisfaction is important to us, and we look forward to welcoming you back for your future service needs. If there's anything else we can do for you, please don't hesitate to let us know!

GREAT ADVISORS AND GREAT TECHS

I just came in for inspection phi phi the man he took care of it for me. Great service and great technicians working on my 2011 maxima. I would recommend anyone with a Nissan to come to Kelly Nissan of Woburn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
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Dealer response

Thank you so much, J! We're pleased to hear that Phi Phi and our skilled technicians provided excellent service during your visit for your Maxima's inspection. Your recommendation means a lot to us, and we're delighted to have been able to meet your expectations. Should you need anything else or have further questions, feel free to reach out. We're here to assist you!

Very good service

Service by Joe was excellent and I would recommend him to friends and family. Your dealership is both convinced and close to our home for both questions and services. Thank you

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Dealer response

Thank you so much, Bill! We're pleased to hear that Joe provided you with excellent service. It's great to know that you would recommend him to friends and family; word-of-mouth recommendations mean a lot to us. We're delighted to hear that our dealership is convenient for you, and we appreciate your trust in us for both questions and services. If you ever have further inquiries or need assistance in the future, don't hesitate to reach out. We're here to help!