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BMW of Austin

(1,250 reviews)
Visit BMW of Austin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (855) 243-5229 (855) 243-5229
Used (866) 949-6963 (866) 949-6963
Service (888) 742-7221 (888) 742-7221

Inventory

See all 623 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2025.
Through a dedication to customer service at BMW of Austin we achieved the highest ranking in the nation for customer service and received the "BMW Center of Excellence Award" the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously and we look forward to building strong relationships with all of you.
Experience our Passion!

Service center

Phone number (888) 742-7221

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Austin from DealerRater.

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BMW of Austin is a great Dealership in purchasing my 2026

BMW of Austin is a great Dealership in purchasing my 2026 BMW 330XI. Mike Hanaway and team is great to work with. Highly recommend..

BMW of Austin is a great Dealership in purchasing my 2026

BMW of Austin is a great Dealership in purchasing my 2026 BMW 330XI. Mike Hanaway and team is great to work with. Highly recommend..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending BMW of Austin. We're glad our team could assist you with your 2026 BMW 330XI purchase. We appreciate your support.

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I couldn't be happier with my '26 X5.

I couldn't be happier with my '26 X5. BMW of Austin had the exact model and trim I was in the market for. My sales manager Mike Hanaway made the purchase and pickup the easiest experience I have ever had with a dealership. My wife will be in the market for a new car in a few months and Mike and BMW of Austin will be the first dealership we check out. Thank you, Mike and Team!

I couldn't be happier with my '26 X5.

I couldn't be happier with my '26 X5. BMW of Austin had the exact model and trim I was in the market for. My sales manager Mike Hanaway made the purchase and pickup the easiest experience I have ever had with a dealership. My wife will be in the market for a new car in a few months and Mike and BMW of Austin will be the first dealership we check out. Thank you, Mike and Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about your X5 and our team's service. We're glad the buying process went smoothly for you. Thank you for considering BMW of Austin for your next purchase.

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Just purchased our 2nd X7 from Mike Hanaway.

Just purchased our 2nd X7 from Mike Hanaway. He’s always easy to work with and is a great communicator.

Just purchased our 2nd X7 from Mike Hanaway.

Just purchased our 2nd X7 from Mike Hanaway. He’s always easy to work with and is a great communicator.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I mistakenly went to the used car department when I was

I mistakenly went to the used car department when I was actually looking for a new car. But Cory Rutherford took go care of us. He had to show us quite a few vehicles but we found the one that was perfect for us. I was very fussy about some of the features I was looking for but Cory was very patient with us. I would definitely recommend him to anyone looking for a used or new BMW.

I mistakenly went to the used car department when I was

I mistakenly went to the used car department when I was actually looking for a new car. But Cory Rutherford took go care of us. He had to show us quite a few vehicles but we found the one that was perfect for us. I was very fussy about some of the features I was looking for but Cory was very patient with us. I would definitely recommend him to anyone looking for a used or new BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team was able to assist you in finding the perfect car. We value your recommendation and look forward to helping more customers like you at BMW of Austin.

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I've purchased/leased my last 3 vehicles from Chris

I've purchased/leased my last 3 vehicles from Chris Seaman and have had Charles Bellinger for my service advisor. I've been impressed since my first build/purchase in how they have gone above and beyond. They have continued to win my business and service on my vehicles. Thank you for always providing such a great experience in all areas.

I've purchased/leased my last 3 vehicles from Chris

I've purchased/leased my last 3 vehicles from Chris Seaman and have had Charles Bellinger for my service advisor. I've been impressed since my first build/purchase in how they have gone above and beyond. They have continued to win my business and service on my vehicles. Thank you for always providing such a great experience in all areas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to BMW of Austin. We appreciate hearing about your experiences with our team and look forward to serving you in the future.

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Mike Hanaway was great to deal with.

Mike Hanaway was great to deal with. The buyout of my lease was easy and seamless. Financing was also done easily and to my expectations.

Mike Hanaway was great to deal with.

Mike Hanaway was great to deal with. The buyout of my lease was easy and seamless. Financing was also done easily and to my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Chris Seaman was our sales representative, and he made

Chris Seaman was our sales representative, and he made the entire car-buying experience smooth and enjoyable. He was very knowledgeable about the vehicle, patient in answering all our questions, and never pushy. We truly appreciated his professionalism and friendly demeanor — it made the whole process a pleasant experience.

Chris Seaman was our sales representative, and he made

Chris Seaman was our sales representative, and he made the entire car-buying experience smooth and enjoyable. He was very knowledgeable about the vehicle, patient in answering all our questions, and never pushy. We truly appreciated his professionalism and friendly demeanor — it made the whole process a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team. We're glad to hear that the car-buying process was smooth and enjoyable for you. Wishing you many great drives from BMW of Austin.

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This was my 4th vehicle from BMW of Austin and Mike was

This was my 4th vehicle from BMW of Austin and Mike was exceptionally helpful each time. The staff was very friendly as well.

This was my 4th vehicle from BMW of Austin and Mike was

This was my 4th vehicle from BMW of Austin and Mike was exceptionally helpful each time. The staff was very friendly as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in BMW of Austin. We appreciate your positive feedback and are glad our team has been helpful through the process each time.

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Mike Hanoway is the best!

Mike Hanoway is the best! We love the new car, and we will be back when we need to upgrade our X1.

Mike Hanoway is the best!

Mike Hanoway is the best! We love the new car, and we will be back when we need to upgrade our X1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. It's great to hear you're enjoying your new car from BMW of Austin.

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Got my first BMW from here.

Got my first BMW from here. Mike was absolutely fantastic. Staff is very warm and welcoming.

Got my first BMW from here.

Got my first BMW from here. Mike was absolutely fantastic. Staff is very warm and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with BMW of Austin. We're glad our team made it a memorable one for you. Wish you many great drives ahead in your new BMW.

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