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Best Buy Car Co. LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst car dealer I’ve ever worked with

They sold my girlfriend a vehicle that needed major engine work! They claimed it only seeded a 02 sensor. Now we are stuck spending thousands to fix the real issues or the engine would be ruined. I would never buy a vehicle from them again.

Worst car dealer I’ve ever worked with

They sold my girlfriend a vehicle that needed major engine work! They claimed it only seeded a 02 sensor. Now we are stuck spending thousands to fix the real issues or the engine would be ruined. I would never buy a vehicle from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have contacted this seller via email twice regarding a vehicle I am interested in. No response. I will not call them. So poor service.

No reply

I have contacted this seller via email twice regarding a vehicle I am interested in. No response. I will not call them. So poor service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

WE do not understand. We check our emails 3-4 times a day 6 days a week between the hours of 9-6 on weekdays and 9-5 on Saturdays. If you sent an email after hours they are promptly answered the following morning when we open for business. I am sorry you feel we deserve a one star review for an email problem? You state "will not call them" but we are a simple phone call away at 816-254-9130 anytime between the hours listed above. We wish you luck on your search.

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