Nalley Lexus Galleria

My conversation with the sales manager was downright appalling. Everything had been moving smoothly until he got involved. His approach came across as manipulative, evasive, and aggressively sales-driven—exactly the kind of high-pressure, gimmicky behavior people associate with the worst stereotypes in sales. It felt less like a professional discussion and more like dealing with someone relying on outdated, predatory tactics. The entire interaction left a terrible impression and a deal was lost

The service was excellent. The salesman was very knowledgeable and professional. He cared about what my needs were.

Philip and Jason were absolutely wonderful from the beginning. When I first text they were very prompt about getting back to me they helped me with all my questions and even kept in touch with me about the car that I was going to test drive throughout the week because I was unable to get down there during the week. I got down there and the car that I was going to test drive I decided not to go with and went with a whole other car. It was such a pleasant experience and they've been so helpful every single department even down to the finance department with Demond. I'm very happy with my experience and if anybody else has the opportunity to buy from them do it don't second guess.

They helped me find the exact vehicle I wanted, even though it was not on their lot. Great process and able to source it faster than I expected!

Orlando was incredibly patient as I took my time comparing different models and trims, and his knowledge about each one made the process so much easier. When buying day came, everything was ready just as promised, making the experience smooth and stress-free. I highly recommend working with Orlando and this dealership for anyone looking for a professional and hassle-free car buying experience.

Sold me unnecessary so called protection. Did not provide clear information regarding what was I was purchasing. Some of car fushion product that's to protect my windshield however I have car insurance. Also a protection for my seat. Not a detailed cleaning. Very disappointed. These additional protection cost approx $1600.00 dollars. Money hungry and grimmey....will not do business again with the merchant. andIm reporting incident to the Better Business Bureau. Buyer beware.

Highly recommend and will return for future purchases. Beautiful facility, good selection of vehicles, and great customer service. Will utilize this dealership for all service needs.

Exquisite service. A wonderful low pressure vehicle purchase experience that made me glad to buy a new car.

Excellent experience! From Winston Peters my salesperson, to Jason the sales manager, to Grayson the appraiser of my trade-in, and finally to Alex the finance guy everyone was very professional, helpful, and NO pressure. I would highly recommend this dealership!

Malleus neat, clean and very well laid out. It’s also light and airy and full of wonderful cars. Best of all though are the people. Everyone was cheerful, friendly and anxious to help. Our entire visit was very nice.