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Five Star Chrysler Dodge Jeep Ram

(575 reviews)

Reviews

(575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Chrysler Dodge Jeep Ram from DealerRater.

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Great cplace to buy a new Mazda

I had a great experience buying my car at Fivestar Mazda. Dorthy Lamar took great care of me and honored everything about the deal we worked out over the phone and email before I came in. She has gone out of her way to take care of me during the entire purchase. I would recommend this dealership and especially Dorothy to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Committed To Sales And Service

Overall, I have had an excellent experience with this dealership over the past five years in sales and service. I purchased my first car here in 2009 and a second car in 20!0. Rich has always provided prompt and professional maintenance service when it was needed. Recently, I was looking for a car for my wife with specific features. The car could not be found anywhere in the Southeast. However, that's when the commitment to customer service began. Dorothy, a Sales Professional at the dealership, searched diligently each day for quite sometime until she found the car I wanted for my wife at the port in Jacksonville, Florida. The car's original destination was North Carolina. She had the destination reassigned to the dealership in Macon and kept me informed about its arrival and delivery. Consequently, I purchased my third car here on July 23, 2014 and my wife is happy and so am I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your continued trust in Rich, Dorothy, and the Five Star Chrysler Jeep Dodge Ram team, Zack! We're glad Dorothy could provide an excellent experience for you and help you find exactly what you wanted in a new car of your wife. Please let us know how we can continue to help with your car and service needs. We look forward to continuing our relationship together.

Just the right vehicle at the right price!!!

I just bought a 2009 Toyota Corrola from FiveStar Dodge in Macon and it was the best car buying experience I have ever had. My salesman Clint Nelson was friendly, informative, and respectful of my time. I never thought I would meet an honest car salesman until now. I would definitely recommend Clint Nelson and FiveStar dodge in Macon to anyone in the market for a vehicle. Just ask for Clint Nelson and I am confident you will get the best service possible. THANKS CLINT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your recommendation and kind words about Clint and the Five Star Chrysler Jeep Dodge team! Providing exceptional customer service is very important to us, and we’re glad you were satisfied with your recent purchasing experience. We hope you are enjoying your new Corolla, and we look forward to providing a great experience for you again.

awesome

tony made it the easiest process ever. And I would come to him again for more cars. He knew his product and was professional and I enjoyed him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing about your positive experience with Tony! We’re glad he could help provide an enjoyable car buying experience for you, Steve. Please let us know how we can help again in the future. Enjoy your new car!

Great service.

I was in a wreck that left me without a car unexpectantly. Tony was great about helping me find my dream car. He didn't mind me coming everyday even though my insurance was still sorting through the facts. Today I have my dream car and I am in love.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We’re so happy to hear that Tony could help you find the car of your dreams! Thank you for your kind words about Tony, and thank you for trusting our team for your new car needs. We look forward to continuing our relationship together.

Perfect

I had a perfect experience with Bob Corty, he did everything he sad he would do. Talked with him on the phone drove from Albany, Ga . The whole experience from professional to politeness to being straight up on it all. Five Star Dodge is lucky to have him on the team . Thank you for everything. Buck Buchanan. Albany, Ga

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Providing a perfect customer experience is always our goal, Buck. Thank you for your positive comments about Bob and the rest of our team. We hope you are enjoying your new car. Let us know how we can help with any future car or service needs. Thanks again for your positive review!

The Woods - Dodge Journey

This was the best car buying experience we have ever had. Our salesman, Daniel Angelo, was very professional, informative, and patient throughout the whole process. The managers were polite and offered to help us with any concerns we might have. We absolutely love our new car! Go see Daniel Angelo and the team at Five Star Chrysler Dodge Jeep Ram on Riverside Dr. in Macon, GA. -The Woods Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We’re glad to hear you love your new car, and we appreciate you taking the time to share your car buying experience with us! Thank you for your recommendation and kind words about Daniel and the rest of our team. Please let us know how we can help with any future needs.

Five Star experience at Five Star Chrysler Dodge Jeep

We visited 5Star Chrysler Dodge Jeep in Macon as a recommendation from a former customer. We were greeted and assisted by the GM Bert Barnes, then linked with salesman Daniel Angelo. Daniel's personal and business knowledge with Jeeps was invaluable! We were not sure what we were looking for when we arrived, but drove out later that day with our perfect Jeep! Follow up calls were very helpful also. Thank you 5Star for an excellent purchasing and learning experience and to D'Angelo for your continued interest in our Jeep ownership! Life IS Good in a Jeep!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about Daniel and the Five Star Chrysler Jeep Dodge Ram team, Kathy! We’re glad to hear you are enjoying your new Jeep, and we’re glad Daniel could provide a great purchasing experience for you. We appreciate your business, and we look forward to working with you again.

Best Customer Service Ever

Just wanted to give Zack Carmichael the biggest shoutout ever...You're the best.Thanks for showing us what great customer service suppose to be like.Your time and effort was and will be greatly appreciated in the many years to come as we continue to enjoy our new car.Thank you sooooo very much and that's coming straight from the heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your positive comments about Zach and our team! We’re happy to hear you were so satisfied with the service you received, and we’re glad you are enjoying your new car. We look forward to helping with any future car or service needs you may have. Thanks again for your positive feedback!

sales / customer service

I PURCHASHED 2 - 2014 DODGE AVENGERS FROM THIS DEALERSHIP---- I HAD THE BEST SERVICE FROM ZACK CARMICHAEL (SALES MAN) HE WAS HELPFULL ON HELPING ME PICK WHAT I WANTED. I ALSO HAD A GREAT FINIANCE MGR (JT) HE EXPLAINED MY PAPER WORK WITH EASE. THANKS FOR HELPING ME BUY MY NEW CAR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in our team at Five Star Chrysler Jeep Dodge for your new car needs! Making sure you get exactly what you want in a new car is very important to us. We appreciate your positive comments about Zack and JT, and we look forward to continuing our relationship with you. We hope you are enjoying your new Avengers!