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Butler Toyota

(1,810 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (877) 247-8160 (877) 247-8160
Used (877) 247-9886 (877) 247-9886
Service (877) 247-5606 (877) 247-5606

Reviews

(1,810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Toyota from DealerRater.

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Easily made service appointment by phone .

Easily made service appointment by phone . Prompt initial drop off . Service was completed in a timely fashion. Excellent customer service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a great experience at Butler Toyota buying my new

I had a great experience at Butler Toyota buying my new Tundra. The sales staff and everyone we met were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

In Town from Trion when cars warning screen gave oil

In Town from Trion when cars warning screen gave oil maintenance required soon. Found Butler Toyota as nearest Toyota dealership. Called the up at about 7:30 AM asked if they could fit my Prius in for a Oil Lube, filter change, and tire rotation. Was told bring it on down. Service Department got finished in about an hour while I had a great complimentary cup of coffee. Adviser explained all details of Service before I left the dealership. Good service and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Please don't ask that I write a sentence every time.

Please don't ask that I write a sentence every time. The service was good. I like everyone who works here. I just wanted to quickly drop them a good rating. They deserve it. But I'm not interested in filling out a whole form every time. You already know who I worked with. You already know what kind of car I have. I don't want to fill this out every time just to give the good folks at Butler Toyota a good rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Larry was very helpful.

Larry was very helpful. I was originally assigned to another service advisor but he was not there on the day of my service. Larry assisted me and made sure to get my car taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very attentive to my vehicle and my wife.

They were very attentive to my vehicle and my wife. Service was good and prompt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jerry Turner, service writer, is the most professional,

Jerry Turner, service writer, is the most professional, courteous, and helpful writer we have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thus was the best dealership we have ever been to.

Thus was the best dealership we have ever been to. Highly recommend this dealership if you are making a new purchase. Curtis McNeal was extremely helpful and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As alway good service and very knowledgeable people.

As alway good service and very knowledgeable people. Clean and comfortable facility. Overall very pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and very friendly staff.

Great service and very friendly staff. They were very prompt in working on my car and taking care of everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.