Reviews
The wait time was long but, I didn’t even notice cause
The wait time was long but, I didn’t even notice cause the atmosphere was so pleasant. My service advisor is always polite and courteous each time I come in to service my vehicle, he explains everything to me. Chris Lee is has been an awesome advisor.
The wait time was long but, I didn’t even notice cause
The wait time was long but, I didn’t even notice cause the atmosphere was so pleasant. My service advisor is always polite and courteous each time I come in to service my vehicle, he explains everything to me. Chris Lee is has been an awesome advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had originally planned on dropping the car off at noon
I had originally planned on dropping the car off at noon on a Friday to leave it over night to perform an oil change and a recall. My wife gets off on Fridays at noon so it was going to work out for us. We were originally planning on meeting there and drop off her car which was having the service and we would just drive home together and pick it up Saturday. Well, something came up and I had to drop it off around 8am and they even shuttled me to my wife’s Job to pick up my car. The shuttle lady was super chill and so sweet. Again, the plan was to drop off the car and let them take their time. To my surprise, they called me at 11am same day, telling me the car was ready for pick up. Truly amazing!!!! So instead of taking Saturday to pick up the car, I picked up my wife at noon and swooped by picked up the car and just like that our weekend was saved.. Great Job everyone!!!
I had originally planned on dropping the car off at noon
I had originally planned on dropping the car off at noon on a Friday to leave it over night to perform an oil change and a recall. My wife gets off on Fridays at noon so it was going to work out for us. We were originally planning on meeting there and drop off her car which was having the service and we would just drive home together and pick it up Saturday. Well, something came up and I had to drop it off around 8am and they even shuttled me to my wife’s Job to pick up my car. The shuttle lady was super chill and so sweet. Again, the plan was to drop off the car and let them take their time. To my surprise, they called me at 11am same day, telling me the car was ready for pick up. Truly amazing!!!! So instead of taking Saturday to pick up the car, I picked up my wife at noon and swooped by picked up the car and just like that our weekend was saved.. Great Job everyone!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Zander was so patient with me freaking out because of the
Zander was so patient with me freaking out because of the tariffs. I didn’t end up with the 4Runner I thought I wanted but the Sequoia I bought is so much nicer. I’m very happy!
Zander was so patient with me freaking out because of the
Zander was so patient with me freaking out because of the tariffs. I didn’t end up with the 4Runner I thought I wanted but the Sequoia I bought is so much nicer. I’m very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s the people that make the dealership what it is.
It’s the people that make the dealership what it is. Buying a car can be stressful but Ryan made it a fun experience. Everyone we dealt with was great. I would recommend Butler Toyota!
It’s the people that make the dealership what it is.
It’s the people that make the dealership what it is. Buying a car can be stressful but Ryan made it a fun experience. Everyone we dealt with was great. I would recommend Butler Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service rep, Anita, provided a most satisfying
Service rep, Anita, provided a most satisfying experience. She was personal as well as professional with the whole process of having my windshield replaced and camera re-calibrated. Thank you.
Service rep, Anita, provided a most satisfying
Service rep, Anita, provided a most satisfying experience. She was personal as well as professional with the whole process of having my windshield replaced and camera re-calibrated. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks to Mr.
Thanks to Mr. Spath for helping me with my new ride. He was very professional.
Thanks to Mr.
Thanks to Mr. Spath for helping me with my new ride. He was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great communication and pleasant environment!
Great communication and pleasant environment! The whole process was simple and transparent! Ever staff I encountered was welcoming!
Great communication and pleasant environment!
Great communication and pleasant environment! The whole process was simple and transparent! Ever staff I encountered was welcoming!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shane Hewitt was wonderful - he was patient and not
Shane Hewitt was wonderful - he was patient and not pushy at all. He spent a lot of time with us helping us to make our decision. He was friendly and talkative and seemed to care about our concerns. The vehicle we purchased was priced fairly. The only issue we had was the time it took for the finance department to get to us. We were there for hours waiting. But everyone was friendly and helpful.
Shane Hewitt was wonderful - he was patient and not
Shane Hewitt was wonderful - he was patient and not pushy at all. He spent a lot of time with us helping us to make our decision. He was friendly and talkative and seemed to care about our concerns. The vehicle we purchased was priced fairly. The only issue we had was the time it took for the finance department to get to us. We were there for hours waiting. But everyone was friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Brandon was awesome.
Brandon was awesome. He found just the car I wanted in a very timely fashion.
Brandon was awesome.
Brandon was awesome. He found just the car I wanted in a very timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service rep Shawn was very professional, and explain
The service rep Shawn was very professional, and explain everything, and kept me in informed of changes. Courtesy service was nice also.
The service rep Shawn was very professional, and explain
The service rep Shawn was very professional, and explain everything, and kept me in informed of changes. Courtesy service was nice also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair