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Meet Jim Pruitt

Jim Pruitt headshot
Service Advisor
(30 reviews)

Reviews

Very professional and friendly service.

Very professional and friendly service. I traded in and purchased 2 new vehicles in less than a week! I am a return customer even though I have moved away from this location because of the quality of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 Star review! We're so glad to hear our Audi Muskegon team has taken such great care of you! We appreciate you trusting us with your business.

Top Notch Service!

Took my Titan in for a recall and they completed the work in less time than originally expected. Nissan of Muskegon was very helpful and so easy to work with for scheduling! Thank you Nissan of Muskegon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the 5 Star review, Jake! We're so glad to hear our Nissan service team took such great care of you and your Nissan Titan! We appreciate you trusting us with your business.

Outstanding service experience.

Outstanding service experience. Vehicle was repaired perfectly and service Manager was great! Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear our service team took such great care of you and your Nissan! We appreciate you trusting us with your business.

The service was timely.

The service was timely. The waiting area was nice. Popcorn is a good. d . d.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We appreciate you trusting us with your business!

I appreciate the knowledgeable, helpful and friendly

I appreciate the knowledgeable, helpful and friendly staff in both the sales and Service Departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

Horrible experience.

Horrible experience. The employees act like they don’t know how to do they’re job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Consumer response

👎🏽👎🏽

I didn't have to risk getting a flat tire because my

I didn't have to risk getting a flat tire because my vehicle was serviced within an hour and a half. I would not consider taking my Toyota to any other service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We appreciate you trusting us with your business!

It is always such a wonderful experience with this great

It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review, Savannah! We appreciate you trusting us with your business!

Work was performed as promised.

Work was performed as promised. Communications could be better. As a former business owner I know the value of communication.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the review! We appreciate your feedback. Thank you for trusting us with your business!

Jim was my service advisor.

Jim was my service advisor. He was very clear in communicating the repair required to solve the issue with my Nissan Frontier. When the repair was complete, the value exceeded my expectation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that our team created a positive service experience for you! We appreciate you giving us the opportunity to earn your business.