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Meet Bill Fisher

Bill Fisher headshot
Finance Manager
(318 reviews)
Industry experience 1 years
Dealership experience 9 years

Reviews

Very rude and narcissistic sales team.

Very rude and narcissistic sales team. Had money taken off my trade ins value for damage to the car on there lot. Was charged hundreds of dollars for them to do cheap fix that I could’ve done better myself. Very sketchy, not transparent at all would not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Our Nissan Pathfinder was our 2nd purchase this year from

Our Nissan Pathfinder was our 2nd purchase this year from My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeable about the vehicles. We never felt rushed or pressured to purchase a vehicle. The service department was excellent from check in to pickup. Alex (sales manager) Steve (financial officer) and Troy (Nissan sales) were great to deal with also. We would recommended this dealership hands down to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Absolutely amazing to work with!

Absolutely amazing to work with! Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the 5 Star review! We're so glad to hear Nick created such a positive experience for you while purchasing your vehicle with us! We appreciate you trusting us with your business.

Had a great buying experience. Andre was very helpful and...

Had a great buying experience. Andre was very helpful and informative. Everyone from the finance guys, Bill and Greg to Andre were extremely professional from the start. I would highly recommend Subaru of Muskegon and My Auto Imports to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for giving the sales personnel from My Subaru of Muskegon the opportunity to earn your business!

I can’t say enough positive things about Mitchell Ladd at...

I can’t say enough positive things about Mitchell Ladd at My Auto Import. He made the process of finding my new vehicle easy and seamless. Everyone we met there was top class and made me feel confident in my decision and their service after purchase is second to none! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking the time to share your experience with everyone!

My auto purchase experience was amazingly easy with no...

My auto purchase experience was amazingly easy with no worries. Sales person Steve was informative, knowledgeable, personable, and patient with my decision making. He took additional time to keep me updated in the progress with my auto purchase. I will be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Lisa thank you so much for giving Steve Devries and the Subaru Sales Team the opportunity to earn your business!

Our sales rep AJ was awesome! Very helpful, patient and...

Our sales rep AJ was awesome! Very helpful, patient and easy to work with. Great team! A new generation is on its way to being a loyal customer:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the kind review! We are very happy to hear you were given excellent customer service from our Sales Specialist, AJ Storck! We hope you enjoy your new vehicle. Thank you for your loyalty and for trusting The My Auto Group and My Subaru of Muskegon with your business!

Great service and a great vehicle! Shout out to Austin...

Great service and a great vehicle! Shout out to Austin and Bill for great customer service! No pressure to buy. Just awesome service. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the five-star review! We are delighted to hear you were given exceptional customer service from our Sales Specialist, Austin Ritzow and Finance Manager, Bill Fisher. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

Pretty bad experience .. Took way too long , I felt...

Pretty bad experience .. Took way too long , I felt mislead , I thought all issues were resolved until I drove the car home and the check engine light came on .. The least important issue was I cleaned the car after my auto " detailed " it ..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Yikes! We are very sorry to hear you were not 100% satisfied with your most recent visit with our Service Department. Our Service Director, Javid Zahir, has been notified. Feel free to contact him directly via email at jzahir@themyautogroup.com or our Assistant Service Director, Jim Pruitt at jpruitt@themyautogroup.com. We look forward to hearing from you and improving upon your experience.

The service was great. Andre C was our salesman and made...

The service was great. Andre C was our salesman and made my wife and I feel like part of the subaru family right away. It was an excellent experience for purchasing our first new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on purchasing your first new car! Thank you for the five-star review! We are delighted to hear you were give excellent customer service from our My Subaru of Muskegon, Sales Specialist, Andre Coffee. We appreciate you trusting The My Auto Group and My Subaru of Muskegon team with your business!