Reviews
This was a Fast easy process. I purchased a very Nice...
This was a Fast easy process. I purchased a very Nice car! everyone was friendly and tried to help. I would recommend to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review Royal Volkswagen! It makes us happy to hear that our team provided you with such a smooth and enjoyable sales experience. We wish you safe travels in your new car!
This was our second time working with Carter Ward. He...
This was our second time working with Carter Ward. He worked with us when we purchased a 2019 Volvo XC60 T6 for my wife a few weeks ago. It was a great experience from the test drive to the negotiations and the finishing paperwork! After I drove the car a few times, I decided to look for one for myself. When Royal advertised another Volvo of the same year, make and model that was sold to my wife, I called Carter and arranged a test drive. We started negotiations that day and made an agreement the next morning and completed the deal later that afternoon. It was a pleasure working with Carter yet a second time! As before, he was friendly, knowledgeable and helpful. We will certainly recommend him to anyone we know who is in the market for a car. He represents Royal Automotive well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate you coming back to Royal Volkswagen for another vehicle and it's fantastic to hear that you had another positive experience working with Carter. Thank you for sharing so many kind words and for recommending his services! All of us are grateful that you and your wife would trust us with your business, and we hope that you're enjoying your 2019 Volvo XC60 T6s.
I had such a pleasant experience today at Royal...
I had such a pleasant experience today at Royal Automotive. Guys if you need a hassle free, professional to help you with your vehicle please contact Carter Ward. He really does care about your needs and will happily take care of you! Call now!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for recommending Carter! We love to hear that he took excellent care of you and helped you get into a great vehicle. All of us at Royal Volkswagen appreciate your support and hope that you are enjoying your new car.
Carter made our experience quick, easy and enjoyable. He...
Carter made our experience quick, easy and enjoyable. He was very informative on the phone as well. We will be back to Royal GMC. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! It was our pleasure to assist you here at Royal Volkswagen, and we will certainly let Carter know that you appreciate his help. We look forward to your next visit!
Royal Automotive has competitive pricing and were easy to...
Royal Automotive has competitive pricing and were easy to deal with purchasing my new truck. I highly recommend giving them a shot on you’re next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are honored to earn your recommendation! Reviews like this one really support our business and we are so happy to hear you had an easy time getting into your new truck. Thank you from the Royal Volkswagen team!
My experience with Royal Automotive and my dealer Carter...
My experience with Royal Automotive and my dealer Carter award was great! Made me feel at home and did a great job on getting me through the process quick and easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are proud to have earned your business and we hope to see you again down the road! - The Royal Volkswagen Team
Mr. David Thomas was so helpful and kind to us. He...
Mr. David Thomas was so helpful and kind to us. He answered all our questions and was so patient with us while we looked for a new car. If you need a car come here!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for recommending David and Royal Volkswagen! We love to hear that all of your questions were answered so that you could be confident in your purchase. Safe driving and hope to see you down the road!
Great service. I was in and out in 20 minutes and during...
Great service. I was in and out in 20 minutes and during that short period of time, two parts were changed. The office was clean and staff was friendly for it to be a busy Monday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mae, thank you for the review! It was our pleasure to assist you here at Royal Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!
Mr. Carter was very professional and genuine. He really...
Mr. Carter was very professional and genuine. He really cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell others about him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Anthony - We love to hear that Carter helped make your purchasing experience such a success. Thank you for the wonderful feedback and for recommending his services to your friends! Our team at Royal Volkswagen wishes you safe travels.
Such a wonderful friendly, helpful staff. A very pleasant...
Such a wonderful friendly, helpful staff. A very pleasant experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like this one always make us smile, Mary! We're so proud to have delivered a safe, attentive car-buying experience. Thank you for your confidence in Royal Volkswagen, and we hope to see you down the road!