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Royal Automotive

(1,255 reviews)
Visit Royal Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 547-3728 (855) 547-3728
Used (855) 547-5723 (855) 547-5723
Service (855) 547-5490 (855) 547-5490

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Automotive from DealerRater.

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Everyone was very nice and took well care of me while I

Everyone was very nice and took well care of me while I was there and I would very much well recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Carter was very friendly and easy to talk to.

Carter was very friendly and easy to talk to. I did not feel uncomfortable with him at all. He made the process easy and even brought the car to me the next day! Quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Allen Cook did an excellent job in helping me with...

Allen Cook did an excellent job in helping me with selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Done a good job I have sold caravan n the past so I can...

Done a good job I have sold caravan n the past so I can be a hard to please customer the met my expirations .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Carter made the process very easy. I'm very happy with my...

Carter made the process very easy. I'm very happy with my purchase and that he's the salesman I was able to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Don Ballard was a great help to me and Royal has...

Don Ballard was a great help to me and Royal has incredible service! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Don Ballard made this the best car buying experience I’ve...

Don Ballard made this the best car buying experience I’ve ever had. He knows cars, and he knows much more about my car than I do. He answers all my questions and shows me how to get the most out of my car. I could not be happier with him. The dealership is great, too. The financing was simple and far better than I expected, and the car was thoroughly cleaned, gassed up and ready to go. Although I bought a used car, I really feel like I’m in a brand new ride! I would highly them to anyone who needs a car, new or used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I would recommend anyone stop by an do business with...

I would recommend anyone stop by an do business with Royal Automotive! Carter Ward was my sales person and it was a pleasure doing business with him. It was a pleasurable experience start to finish with Carter and Royal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was by far the easiest, most pleasant car buying...

This was by far the easiest, most pleasant car buying experience ever. Business (trade-in of our vehicle and purchase of new vehicle) was taken care of by phone and email before we ever left the house. We made the 3 hour trek to the dealership and when we arrived the car was waiting on us and all paperwork was done and ready to be signed. Every detail was just as promised, no surprises. Mr. Cook got in the car with us and explained EVERYTHING in great detail, which took a while because this vehicle is packed with options, amenities, safety features and creature comforts and he went over every single one! He was thoroughly knowledgeable about our vehicle and was happy to answer all our questions. We left with smiles on our faces!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We purchased our vehicle last Saturday, they kept the...

We purchased our vehicle last Saturday, they kept the vehicle to fix a few things and had my windows tinted. Carter was so helpful and informed us daily with the process. We picked the vehicle up today and it was perfect. Carter was very professional and awesome!! I highly recommend Carter and Royal Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.